1. Healthwatch York Healthwatch volunteer information event Monday 18 th March 2013 1

2. What is HealthWatch? A new service, set up by the Government Starting on 2 nd April 2013 Replacing Local Involvement Networks, or LINKs Nationally, HealthWatch England Plus each local authority area has a local HealthWatch 2

3. HealthWatch York Your Local HealthWatch. We will; help people share their views and concerns about health & social care in York provide information and signposting signpost people to independent complaints advocacy 3

4. What will happen to LINks HealthWatch York will take on much of their work, such as; promoting patient and public involvement seeking peoples’ views on services having the right to enter and view services commenting on changes to local services 4

5. Our model HealthWatch York will put the public and patients at the heart of the partnerships that make services happen be a membership organisation create networks of experts 5

6. Our approach talk listen build & innovate reach healthwatch community champions healthwatch partner programme 6

7. The team so far Siân Balsom, Carol Pack, Helen Patching, Barbara Hilton our HealthWatch Partners and... 7

8. Volunteering opportunities community champions representatives readers and other roles... 8

9. Volunteer process role descriptions explaining what each position involves in more detail application & interview process for all positions training and support to fulfil the role opportunities to learn new skills, and help improve health & wellbeing across York 9

10. Any questions? 10

11. Contact us email: healthwatch@yorkcvs.org.ukhealthwatch@yorkcvs.org.uk tel: 01904 621133 Twitter: @HealthWatchYork HealthWatch York, Priory Street Centre, 15 Priory Street, York, YO1 6ET 11