1. Lesson Objectives By the end of the lesson you will be able to: Explain how a wide range of work-related tasks have been affected by ICT

2. In your pairs… You have 2 minutes to summarise a key point each about your topic. You will be sharing these with the class next…

3. Share your ideas… Communication applications Applications for publicity and corporate image publications Applications in manufacturing industries Applications for finance departments School management systems Booking systems Applications in banking Applications in medicine Applications in libraries The use of expert systems Applications in the retail industry

4. Task… Open up this presentation from the Dept Share or VLE. Using the booklet you have been given, answer the questions on the following slides using full sentences in your books.

5. Communication Applications 1.What is the most common form of electronic communication? 2.How does videoconferencing work? 3.How does VOIP work? 4.Give 2 examples of VOIP services.

6. Applications for Publicity and Corporate Image Publications 1.What is corporate identify and what might it consist of? 2.What information is typically found on a business card? 3.What is a letterhead? 4.What is the difference between a flyer and a brochure?

7. Applications in Manufacturing Industries 1.What is an industrial robot? 2.Give 2 examples of how industrial robots are used in factories. 3.Give 3 reasons for why robots are used in factories. 4.Give 3 disadvantages of using robots in factories.

8. Applications for Finance Departments 1.What is a billing system and what type of processing is used by it? 2.Explain how a stock control system works. 3.How do most organisations pay their staff? 4.How can employee working hours data be collected?

9. School Management Systems 1.List 3 things a school’s registration system should record about each student. 2.What is a smart card? 3.What is a swipe card? 4.What are biometrics? 5.Summarise what a school management system is into 2 sentences.

10. Booking Systems 1.List 3 areas that use online booking systems. 2.Write down 4 of the main steps involved in making an online booking. 3.Give 2 advantages of making bookings online. 4.Give 2 disadvantages of making bookings online.

11. Applications in Banking 1.Explain the cheque clearing process. 2.List 2 advantages of magnetic ink character recognition. 3.List 3 things that can be done using an ATM. 4.Give one advantage of using online banking. 5.Give one disadvantage of using online banking.

12. Applications in Medicine 1.How are medical databases used? 2.How is patient monitoring used in hospitals? 3.Who has access to a hospital intranet? 4.How do pharmacies use ICT?

13. Applications in Libraries 1.How are members of a library identified by a computerised system? 2.Give 3 reasons why books are bar coded?

14. Expert Systems 1. What is an expert system? 2.Explain the 3 components of an expert system? 3.Give 3 examples of expert systems.

15. Applications in Retail Industry 1.What is an EFTPOS system? 2.Give 2 advantages of Internet shopping to a customer. 3.Give 2 disadvantages of Internet shopping to a customer. 4.Give 2 advantages of Internet shopping to a store. 5.Give 2 disadvantages of Internet shopping to a store.