1. DEVICE MANAGEMENT DAY 2 – SESSION 3

2. TIPS ON DEVICE ADMIN Lesson learned: Device set-up takes time! A checklist has been developed for Android and iOS devices to help guide that process.Android iOS devices Lesson learned: A system to track devices should be put in place as soon as electronic data collection begins. A template has been developed to help track devices.template Lesson learned: Make sure you bring the right equipment to the field when using ICT! Refer to pre-departure checklist.checklist

3. A GLIMPSE INTO AN ICT-HEAVY RESPONSE

4. CONSIDERATIONS: DEVICE SELECTION Supported by selected software platforms Availability in country Easy replacement Availability of local service center Support for local language Accessories Adequate Memory Battery Life Longevity/performance of the model

5. MORE CONSIDERATIONS: DEVICE SELECTION Ruggedness - How easy is it to break the phone? Likelihood of theft Cost Speed/memory Screen size and resolution Desired features (e.g. camera, GPS) Compatibility with the telecom provider

6. CONSIDERATIONS FOR SELECTING A SERVICE PROVIDER Good Coverage in the project area Ask people who live in the project area Ask nearby shopkeepers Billing by data rather than by time Set of SIMs in a series CUG options Compare pre-paid vs post-paid Bulk SMS restrictions and work-arounds

7. MAINTAINING A DEVICE Optimize settings to save battery WiFi/Bluetooth/GPS = OFF (when not in use) Reduce brightness Reduce screen timeout Switch to 2G networks Black image as phone background Phone Off at night (or when not in use) – if used only for the project Turn-off vibration-mode Power management widget Airplane mode Close apps that are not in use

8. MAINTAINING A DEVICE - CONTINUED Power for your device Mobile Solar charging units Solar Charging Stations SIM Recharge mechanisms Inventorying device issuance Contracts for Device Management Phone usage protocols Credit recharge protocol Damaged device Policy Lost device Policy Device surrender policy