1. Human Resources Management & Career Development

2. Chapter 10 Human Resources Development Management Development – Process concerned with developing the experience, attitudes and skills to become or remain an effective manager. “Training” is for the present, “Development” is for the future. MAN 3301: Management of Human Resources

3. Chapter 10 Human Resources Development Management Development – Requirements To know what development activities must take place: Set & use organizational objectives Perform a management skills inventory Predict changes in management team MAN 3301: Management of Human Resources

4. Chapter 10 Human Resources Development Management Development – Methods Understudy assignments Coaching Experience Job Rotation Special assignments Classroom Training – Ex: UCF’s SSS MAN 3301: Management of Human Resources

5. Chapter 10 Human Resources Development Management Development – Methods Classroom Training can incorporate: Lectures Case Studies Role Playing & “In-basket” Technique Technology Training Business Games MAN 3301: Management of Human Resources

6. Chapter 10 Human Resources Development Management Development – Evaluation Kirkman’s 4-level Model of Evaluation 1.Reaction Level 2.Learning Level 3.Job Behavior Level 4.Results Level MAN 3301: Management of Human Resources

7. Chapter 11 Human Resources Development Career Development – An ongoing, formalized effort by an organization that focuses on developing and enriching the organization’s HR in light of both the employees’ and organization’s needs. MAN 3301: Management of Human Resources

8. Chapter 11 Human Resources Development Career Development – Objectives 1.Meet the org’s needs in a timely manner 2.Provide info on career paths in org 3.Better utilize internal sources of HR MAN 3301: Management of Human Resources

9. Chapter 11 Human Resources Development Career Development – Responsibilities Organization Start the process & ensure it takes place Employee Prepare career plan Manager Facilitate & assist the employee MAN 3301: Management of Human Resources

10. Chapter 11 Human Resources Development Career Development – Steps 1.Individual assessment of KSAs & goals 2.Organization assessment of individual 3.Communication of career options 4.Counseling MAN 3301: Management of Human Resources

11. Chapter 11 Human Resources Development Career Development – Career Plateaus MAN 3301: Management of Human Resources Performance Potential Learners StarsSolids Deadwood

12. Chapter 11 Human Resources Development Career Development – Career Plateaus Rehabilitating plateaued employees: Provide alternate means of recognition Develop new ways to improve job satisfaction Reassign “Reality-based” development Change managerial attitudes MAN 3301: Management of Human Resources

13. Chapter 11 Human Resources Development Career Development – Outplacement “Helping” a terminated employee leave the organization and find employment elsewhere. Most often associated with employees terminated due to a lack of work (laid-off). MAN 3301: Management of Human Resources

14. Chapter 11 Human Resources Development Career Development – The “Glass Ceiling” Demonstrate commitment Hold managers accountable Use affirmative action as a tool Expand the applicant pool Employee education Initiate “family-friendly” policies MAN 3301: Management of Human Resources