1. HAMILTON COUNTY ESC FORGING THE FUTURE

2. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless approximations All based on common principles of design …

3. CONTEXT PROCESS FUNCTIONSTRUCTURE

5. 2001

6. 2005

7. 2009

8. 2011

9. LINKING STRATEGY TO DESIGN

10. THE NEW HCESC …

11. From … Predominantly Service-Based Business Model To… Blended Business Model Products AND Services SHIFT

12. FACING OUR CHALLENGES The need for rapid shift to maintain competitive edge The need for new infrastructure for product business model Research and Development Production Packaging Customer Order and Inventory Management Shipping and Handling The need to develop differentiated service business models Delivery Channels Pricing Models

13. WE KNOW WHAT WE KNOW WE DON’T KNOW WHAT WE DON’T KNOW WE KNOW WHAT WE DON’T KNOW WHAT WE KNOW

14. THE NEXT APPROXIMATION

15. THE NEW HCESC …