1. Communication And how to effectively use it

2. Introduction https://www.youtube.com/watch?v=32WjO7IiHpI https://www.youtube.com/watch?v=77K-iXlRVhw

3. Communication It is defined as the act of using words, sounds, signs, or behaviors to express or exchange information.

4. Types of Communication Passive Doesn’t offer opposition Assertive Direct and respectful Agressive Hostel and unfriendly

5. Listening Skills  Active Listening  Showing that you are interested in the conversation  Eye contact  No distractions  Engaged in conversation ○ “really?” ○ “Uh-huh” ○ “No way!!!” ○ “Tell me about…”

6. Body Language  Expressing your thoughts through facial expressions, gestures and posture  Opening your eyes wide  Scratching your head  Rolling your eyes  Standing up straight and tall  Winking

7. Social Edict Knowing your audience Proximity Tone Slang Body language Presentation (personal appearance)

8. Communication Perception Scenario In your groups you will be given a scenario You and your group members need to discuss what type of communication would be use in each situation. Your group will then create a skit using the type of communication that was agreed upon in your group.

9. Guided Questions How does Maslow’s Heirarchy affect your communication? How do your communication skills affect peoples perception of you? How does affective communication = success?