1. Avon & Somerset Constabulary The Operating Model Chief Superintendent Jon Reilly

2. WHAT THE PUBLIC CAN EXPECT FROM US We will respond to your requests for service in the right way You will have access to Avon & Somerset police services 24 hours a day, 365 days a year We will treat you professionally, with fairness and respect We will listen to ensure we tackle issues that matter most to you We will endeavour to prevent crime and protect you from criminals We will keep you informed and updated THE PUBLIC TOLD US WHAT MATTERS Be there when I need you Be visible and accessible to me and my community Treat me fairly and with respect Tackle the issues that matter most and keep me safe Keep me informed and do what you say you are going to do OUR SERVICE PROMISE

3. ONE TARGET OPERATING MODEL: NINE SOLUTIONS

4. Structure of the Organisation Scientific Investigations (CSI) Prevention, Protection & Prosecution Specialist Operations Local Policing Zephyr (Organised crime) Tri-Force (Regional collaboration) Brunel (Major crime) Investigations: Protect, Solve, Convict Catch & Disrupt Communications Integrated Victim Care (Lighthouse) Manage: IMPACT, IRiS, MASH Intelligence Criminal Justice Bristol Northeast Somerset

5. Local Policing Structure: Bristol Area 449 Police Officers 119 PCSOs 117 Special Constables Neighbourhood and patrol teams work together as a single local policing team, ensuring the right balance of skills are available when they are needed most. Neighbourhood Managers are dedicated to work with communities, partners and local policing teams to solve problems.