1. CHAPTER 21 Developing and Coordinating Human Services

2. Constellation of Services/Continuum of Care  Access services  Information and referral  Outreach  Case coordination  Transportation  Escort

3. Health services  Hospital services  Nursing home services  Physician services  Rehabilitation therapists’ services  Health education services  Home health services

4. Nutrition Services  Congregate meals  Home-delivered meals  Nutrition education

5. Housing services  Independent residential nursing home facilities  Assisted residential facilities  Personal care at home services  Home repair services  Adult day care

6. Income maintenance services  Old Age and Survivors Insurance (Social Security)  Supplementary Security Income

7. COLLABORATIVE SERVICE DELIVERY AT THE LOCAL LEVEL  Consortium Partnerships  Multi-Service Centers (Co-Location)  Coordinating Structure Based on Target Population  Mobilizing Resources in the Local Community

8. THE NEIGHBORHOOD FAMILY NETWORK  Head Start/Day Care  Health Clinic  Community Agencies  Religious Institutions  Neighborhood Family Resource Center  Schools  Neighborhood Association  Recreation Centers

9. Social planning: a rational approach to community i problem solving through undertaking logically related steps  1) Awareness and definition of the problem  2) Identifying goals and objectives –Results from realistic assessment of resources  3) Considering alternative programs –Undertaking cost/benefit analysis of options –Selecting program design  4) Implementing selected pro­gram  5) Evaluting outcomes

10. Expertise Areas of Planning Council Staff for Addressing Community Issues demographic analysis pilot project design grant writing policy research and development legislative analysis program analysis budget analysis fiscal management media relations