1. How to Work with the IT & Litigation Support Departments – A Manager’s Guide to Strategic Team Building Andrew Hall, MBA Practice Technology Manager

2. Working with IT/Lit Sup What is Litigation Support? Automation of traditional legal work Document Review Databases Electronic Productions High-Tech Court Room Presentations Where do these people come from? Former legal staff (paralegals, legal secretaries, etc.) Former Attorneys Former IT personnel Where do they work? Practice Support Litigation Support Department Information Technology

3. Working with IT/Lit Sup Residence of Litigation Support Practice Support Separate Division or part of Paralegals Timekeeper Quotas Information Technology Department Not the Help Desk/Networking/Apps Timekeeper Goals Litigation Practice Group Is it Litigation or Practice Technology? Works with all Practice Groups

4. Working with IT/Lit Sup Residence of Litigation Support Answer: Depends on Firm Setup Large Firm Considerations Size of Litigation Practice Do you have a Litigation Practice Group? Does Lit Sup work with all Practice Groups routinely Small Firm Considerations Do you have resources for dedicated staff? If not, who will do this? Most often the “techy” paralegal IT person/consultant may not understand litigation Outsource to specialized consultant

5. Example: Crowell & Moring LLP Practice Technology Department Project Management Technical Services Project Managers Chair - eDiscovery Practice Group Analysts/Specialists TS Manager IT Director PM Manager Data Flow eDiscovery Practice Group

6. Working with IT/Lit Sup Strategy to Working with IT and/or Litigation Support Identify and know your needs What do you need from them What do they need from you Understand your Software Don’t need to be an expert Just know what is needed to get requests done Reach out to Department Director/Manager Discuss commonality Look for ways to collaborate What can you do to support them How can they support you

7. Working with IT/Lit Sup Practice Support Challenges Electronic discovery changes role Paralegals managing more ESI – less paper Older processing models do not necessarily apply Many matters with little or no paper discovery Cases may involve 100’s of millions of pages Many complex pitfall to avoid Review and productions options changing Greater risks – and much greater costs

8. Working with IT/Lit Sup How Can Litigation Support Help? Transcript Management Consulting Project Management Paper Document Databases Scanning, coding, OCR Electronic document (ESI) databases Conversion to searchable depository Electronic Productions Data analysis ASP services and outsourcing

9. Working with IT/Lit Sup Partnering Together Ensure Relevance in changing world Understand the issues, risks, costs, options Advocate best practices to attorneys Manage, store, and retrieve data Litigation Support Help? Training programs and presentations Project management and technical skills Work with Records and PSP to manage/archive data

10. Thank You Discussion/Questions