1. 1 OpenEdge Management Jarmo Nieminen Senior Technical Account Manager jarmo.nieminen@progress.com

2. © 2009 Progress Software Corporation. All rights reserved. Agenda  Introduction  OpenEdge Management What Does OE Management Do for You? Trending OpenEdge Management Example Views Reporting Examples Customer testimonial

3. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management A System Management Center that provides Visibility, Analysis, and Proactive Monitoring of Critical Business Applications

4. © 2009 Progress Software Corporation. All rights reserved. What Does OE Management Do for You?  What if you could… Correct issues before they become problems Execute and monitor batch processing Monitor log and event files Get information for performance and capacity planning

5. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Trending Performance & audit information stored in a database Analyze how well your system is working now compared to the past Predict how it will perform in the future Identify resources that continuously have “issues”

6. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management

7. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Elements Schedule When do you want to watch your resource? 24X7 9AM-8PM Configuration What do you want to do during that time? Alert Action Trend Rules What is important to you during that time? Procedure Duration High Buffer Hit Rate

8. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Configuration Advisor

9. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Application Monitoring

10. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Customized Views

11. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: File Monitor

12. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Storage Area / Disk Usage

13. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Trending and Reporting

14. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Reporting View

15. © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Collections  Group of “common” components  Nesting allowed  Local or Remote  Customizable at each level

16. © 2009 Progress Software Corporation. All rights reserved. Why OpenEdge Management Your BenefitsHow It Works Increased productivityAutomation of processes with alert handling Easy to useRemote monitoring using a secure, customizable, browser- based interface Holistic view of your OpenEdge environment Centralized management and monitoring of critical components Knowledge for better decision making and capacity planning Store vital trend information and generate real-time, historical, and graphical reports Established best practicesConfiguration Advisor that tracks and benchmarks processes

17. © 2009 Progress Software Corporation. All rights reserved. Case: Fläkt Woods - OpenEdge Management  Fläkt Woods is a leading global supplier of energy-efficient air solutions operating in both the air climate for buildings and air movement for the infrastructure and industry markets.  Operations are integrated in each business. 26 operations cover the product lines with 13 in Europe, 8 in the USA and 4 in Asia.  Fläkt Woods has eight R&D centres and testing facilities in Finland, Sweden, UK and France.

18. © 2009 Progress Software Corporation. All rights reserved. Fläkt Woods technical environment Server - CPU - Memory - Storage Databases - MFGPROD and MFGADD - Availalbility and performance Network - Router control Misc. - Managing batch processing - Managing log files in Oracle Alerts - e-mail - SMS - (SNMP trap – BMC Patrol, HP Open View, IBM Tivoli etc.)

19. © 2009 Progress Software Corporation. All rights reserved. A quote from customer: Pertti Ojala, CTO, FläktWoods: ”This investment was paid back with one single alert.”

20. © 2009 Progress Software Corporation. All rights reserved. Questions Progress Software Portfolio