1. NOTE TO USER: This presentation is the property of the National Centre for Domestic Violence (NCDV). It should not be distributed, copied or such other without the prior written consent of NCDV. It is updated regularly and as such it is to be presented by an NCDV presenter ONLY. It has been provided to you in good faith and is not for the use of self- presentation

2. "Any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between people aged 16 or over who are or have been intimate partners or family members, regardless of gender or sexuality."

3. What we do – Non Molestation Orders Occupation Orders Prohibited Steps Orders Established 2002 – Dr Steve Connor OBE 1,000 Pro Bono Injunctions a year – People ineligible for LA or can’t afford a solicitor Trained over 5000 McKenzie friends Trained over 13,000 Police Officers Partners with 1,500 Safeguarding Agencies

4. Contacting us POLICEAGENCIES Referrals Head Office Guildford Refer Direct App FREE PHONE TEXT EMAIL Refer Direct Web site

5. What happens when a call is received? FIRST STEPS TEAM CASE ASSESSMENT ON NOTICE Perpetrator IS aware WARNING LETTER General Support Women’s Aid Refuge WITHOUT NOTICE Perpetrator NOT aware Family Law Act Bail conditions Existing Solicitor Association Recent Act 10 days max Emergency Application

6. How much does it cost? Applicant not entitled to Legal Aid Paperwork Only McKenzie Friend Court Online Civil Legal Aid Calculator How much is a Non Molestation order? PANEL SOLICITOR NCDV Speciality

7. Trained staff/solicitors/barristers take statements Completing the paperwork Checked and double checked “Read back to applicant” Sent to McKenzie Friend/Solicitor “Text message to applicant” Statement questionnaire Respondent Information Witness Statement Notice of Action Means 1 Means 2 FL401 App3 C100 C1A “Text message to applicant”

8. Keeping the Applicant and referrer updated Serving the papers Court Order granted Process server (Retired Police) Service attempted Service successful 85% within 24 hours Deliver order to local police station ASSIST Database Auto email to referrer / text to Applicant

9. Initial call Case Assessment Statement taking Drafting Paperwork Allocating a Court Engaging a solicitor Court Appearance Serving the order Time of process

11. x x 01932 55576677 x 07911223344522 Victoria Hedges mark.groves@ncdv.org.uk 0844 8044 999 NCDV Mark Groves

12. mark.groves@ncdv.org.uk mark.groves@ncdv.org.uk mary bfjmw8 smythe

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