1. Tony Jamieson, Liz Watson, Sarah De Biase Co-Creation Network Summer Basecamp 2015

2. Aims Why measure a community’s impact? Tier 1: Self-assessment Matrix Tier 2: The Quantitative Measures Tier 3: The CoP Evaluation Cycle Tier 3 Examples inc. Value Creation Stories Tier 4: Linking it all together Community time - consider measuring your impact

3. Tier 1: Self Assessment

5. Tier 2: Quantitative Measures (Ghoshal & BonTempo, 2014) ‘A monitoring and evaluation (M&E) plan should be developed with the initial community design…’ Domains to evaluate: Immediate value: Participation, level of engagement & level of activity Knowledge capital: Information received, skills acquired, types & intensity of social relationships Change: Use of tools and products, innovation in practice, use of social connections, etc. Performance: Individual performance, organizational performance & organizational reputation Reframing: Change in community agenda, new frameworks in the field and relationships with stakeholders Measures to consider: How many people came to the community pages? How many joined the community? Numbers leaving the community Members who are non participatory versus usual suspects Time spent in face to face meetings/events Number of forum discussion threads or posts Number of contributors to a forum discussion Track social media activity - such as which type of message garners the most comments, re-tweets or reaches the most people. Location of users: Where are users from? Any new clusters of users forming suggesting opportunity for intensive action/reframing of aims & support provided

6. Tier 3: The CoP Evaluation Cycle (Wenger et al, 2011)

12. Tier 3: Value Creation Stories (a template)

13. Care Coordination in Primary Care CoP: Value Creation Story Example

17. Tier 4: Then link it all together…

18. References Wenger et al (2011) Promoting and assessing value creation in communities and networks: a conceptual framework; Ruud du Moor Centruum, Open University Ghoshal & BonTempo (2014) Modern Communities of Practice: Recommendations for Building, Maintaining and Measuring Impact; USAID http://www.knowledge.scot.nhs.uk/media/117287/co p_capability_self_assessment_levels.pdf http://www.knowledge.scot.nhs.uk/media/117287/co p_capability_self_assessment_levels.pdf

19. Contact Details www.improvementacademy.org Sarah.de-biase@bthft.nhs.ukSarah.de-biase@bthft.nhs.uk; Tony.jamieson@yhahsn.com Tony.jamieson@yhahsn.com Liz.watson@hey.nhs.uk e: academy@yhahsn.nhs.ukacademy@yhahsn.nhs.uk @Improve_Academy #Frailty2015