1. 1 Proposed Information Technology Plan for 2004 February 24, 2004 Presented by Patrick Groff Chief Information Officer County of Sacramento

2. 2 Sacramento County Information Technology Plan  Progress with the 1 st plan adopted in 2003  Highlights for the proposed 2004 plan The purpose of information technology is to enable the County to achieve its business goals and objectives.

3. 3 IT Plan goal: A county-level IT plan that supports our business needs Creating the 2003 IT Plan Process: Stakeholders help develop and validate business drivers, goals, and objectives Participants: Existing business teams & the IT Governance Structure “The best thing I learned during this process was to be more externally focused and appreciate what others do to serve customers.” Participant.

4. 4 Implementing the 2003 IT Plan Key Focus Areas derived from business needs Business Drivers Health & safety Laws & regulations Municipal services Security & privacy Limited resources Each of the 79 objectives was assigned an owner These business needs drive our IT initiatives: Access to services Information sharing Effective services Need for information County strategies Electronic access to services IT Infrastructure enhancements Managing IT service delivery

5. 5 2003 IT Plan Major Accomplishments Electronic access to services Streaming media Community based web sites GIS parcel viewer & maps COMPASS v4.6 IT Infrastructure enhancements Email & calendaring Wireless network access Anti-virus software program Managing IT service delivery Surveyed for quality of service Project management standards Technology refresh study Policies/Standards  Web Accessibility  IT Constitution  Streaming Media  Internet Email  Email retention  Project Mgt Stds  IT System Patches

6. 6 43% Completed 34 objectives are completed In progress 29 objectives are in progress Not started 16 objectives are awaiting staff or budget 43% 37% 20% 2003 IT Plan year end status 42 objectives roll over to 2004: 29 in progress 13 not started

7. 7 Updating the IT Plan for 2004 IT Plan Advisory Group 2003 objectives Survey Focus Groups Budget prioritiesIT Governance PROPOSED County of Sacramento Information Technology Plan 2004 Activities  stakeholder input  update drivers  validate goals  ID objectives  year end status  assignments  approvals

8. 8 2004 IT Plan Advisory Group Bassam Amrou, District Attorney Debbie Nadolna, Public Works Agency Diane Hartline, OCIT Jim Person, Department of Finance Karen Fuson, Probation Paul Dominguez, Health & Human Services Roger Clague, Human Assistance Stan Rose, OCIT Steve Elrod, Sacramento Airport Systems I would also like to extend a special thanks to the Advisory Group members who guided me through the validation and publishing process.

9. 9 2004 IT Plan Themes & Highlights Electronic access to services Internet services Regional GIS use Constituent inquiry/response Data sharing in systems e-commerce IT Infrastructure enhancements Voice & data network Wireless network access Improved security Managing IT service delivery Online training Standards/processes for: Change & problem mgt Security mgt Major Systems  Electronic Voting  Cal WIN  Airports  HIPAA  AIMS Continuity Year-end status of 2003 objectives included in the 2004 Plan

10. 10 The value of our IT Plan … assists decision makers in prioritizing and maximizing our investments. Information Technology Policy Board This is a ‘best practices’ model for others to follow. It is now being used in many states and counties nationwide. META Group … the plan reduces business risk and enables organization agility. Facility Planning Policy Board Our own employees: It’s useful & easy to follow Right to the point Provides visibility Improves effectiveness Improves service delivery

11. 11 The proposed 2004 IT Plan Today I am recommending that your Board approve the 2004 County of Sacramento Information Technology Plan. Questions? Comments? The County has some extraordinary challenges in the months and years ahead. A major goal of the plan is to assist the Board of Supervisors and other County decision makers.