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Published byBlake Hamilton Modified over 9 years ago
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Refund Process with Open Items in Customer’s Account
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Showcasing the Customer’s Account after the Payment of the Security Deposit
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Showcasing the down payment of Customer’s Account after the Payment of the Security Deposit (FPL9)
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Release security deposit document (T.code: FPSEC2 ) Enter security deposit document number (172436) or select with the help of (F4) and press Enter
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Showcasing the Security Deposit document. Click on RELEASE Button to release the Security Deposit Amount
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Click in YES button to completely release the Security Deposit amount
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Showcasing Account Balance Display After the Security Deposit is Full Released and is posted with Unique Document Number
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Use T-Code FPE2M,change security deposit document number and assign payment method. Enter Contract Account of the Customer along with the Document Number(generated after releasing security deposit)
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T.code: FPE2M, Enter the Payment Method “ C ” for the Refundable Amount or select through F4
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Selecting payment method (C) through F4. payment method C is for outgoing Cheque payment for refunding security deposited in consumer’s account
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After selecting payment method SAVE security deposit document
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Use T-code FPY1 for Refund. Enter Date ID, Identification, Contract Account of the Customer, Company Code, Due Date and Payment Method.
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Enter “ Selection ID as PSPL ” in Bank Selection Tab
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Showcasing the Bank Data in the Bank Selection Tab for the Selection ID PSPL
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Enter object “VKONT” in technical settings tab.
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Select Additional Information in Problem Class and Select all the Check Boxes present in Additional Log in the Log Tab. Click on “ SAVE “ Button. After Saving “ Click on SCHEDULE PROGRAM RUN “ button
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Click on Environment Button and select the Payment List
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Click on EXECUTE Button to view the List of Payment
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Showcasing the transactions done in the Customer’s Account. Double Click on the Refundable Amount Document.
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Showcasing the Refundable amount with no Check number
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Showcasing Refundable Amount is Refund to the Customer via Check as mode of Payment. Enter Document and the Check Number. T.code: FPCH1
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To print and to update cheque number, select “print check” under document tab
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Showcasing the Refundable amount is Refund to the Customer with Check and it is posted in respective Head
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Showcasing the Customer’s Account balance after refunding security deposit.
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