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Published byHoratio Reed Modified over 9 years ago
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1) accommodation 2) adventure tourism and recreation 3) attractions 4) events and conferences 5) food and beverage 6) tourism services 7) transportation 8) travel trade (sector)
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The tourism industry is the largest & fastest growing industry in the world
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Traveller – any person on a trip anywhere, regardless of length or purpose Domestic travel – travel for any purpose & any length of time within 80 km. of home Tourism – set of activities of a person to a place outside his or her usual environment for at least 1 night and less than 12 months
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Domestic tourism – residents of a country visiting, at least overnight, places farther than 80 km. from their usual environment Inbound tourism – non-residents of a country visiting that country Outbound tourism – residents of a country visiting places outside that country
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During 1950s & 1960s: Peaceful political climate More $ Passenger jet – faster, cheaper, comfortable TV documentaries Since 1970: Car ownership & good highways Working women – more $ Longer paid vacations Seniors - $ and time Business travel
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Economic Impact: Major contributor to economy of Canada 1.6 million employed Profits for hundreds of businesses & corporations i.e. hotels & restaurants Cultural Impact Meet different people Increase peace
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A) Direct : Managerial (hotel) Food & Beverage (chef, bartender) Transportation (pilot, bus driver) Marketing & Sales (shop clerk, travel counsellor) B) Indirect: Provide support services for workers who deal directly with the travelling public i.e. writers & editors for travel publications (Doers Dreamers)
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Operate independently & often compete, but are part of an overall system Tourists use more than one What affects one can affect the others Components put together and sold as a package i.e. day of sightseeing by chartered bus, with lunch at a popular restaurant
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Marketing – those activities that direct the flow of goods & services from producer to consumer 4 main Ps: product, price, place, promotion Focus of marketing is on the consumer 4 Ps must satisfy the motivations, needs, & expectations (MNEs) of market target
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1) Product : all products & services provided by the sectors i.e. a bus ride across town to an ocean cruise around the world 2) Price : cost of product or service to consumer; quite reasonable today
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3) Place: Any marketplace (anywhere buyers & sellers meet to exchange goods & services for $), where the buyer and provider are brought together by a seller i.e. travel agency, ticket counter, telephone line 4) Promotion: The ways in which sellers create consumer interest Sellers advertise on TV, radio, newspapers, magazines, internet May also offer special deals
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