1. Web Center Training ©2003 Optimum Technology, Inc.

2. Objectives Introduce you to the Web Center Review end user functions Review content management functions Review pharmacy upload functions ©2003 Optimum Technology, Inc.

3. Understanding Web Center Provides for filing of online requests for data, tracking them and responding to them Mechanism to alert users about suspected offenders FAQs, News and Reference links Provides a means for pharmacies to directly upload their data and track their uploaded files ©2003 Optimum Technology, Inc.

4. Web Center Home Page Menu bar Unread requests message Navigation Posted alerts News items Announcements

5. Home Page – user who can post alerts Status drop down

6. View Requests Requests sent to you Requests you sent

7. Submit Requests Requests type

8. Submit Requests to Multiple users

9. Submit Request – To Manager

10. Send Request to Manager Select Report Format

11. Submit Request – Approved Request

12. Submit Request – View Request Report

13. View Report

14. Submit Request – No Patient Found

15. Submit Requests to Supervisor

16. View Alerts All alerts posted in the system that you can view Alerts you submitted Choose the subset you want to view

17. Alert Detail Click here to respond to an alert Click here to print the alert

18. Submit Alerts Complete as much information as possible to help with identification

19. Search Alerts System retrieves data based on an ’ANDED’ search for all field criteria entered Search is done on an exact match unless an ‘*’ is specified

20. Post Alerts Expiration date Regions to post to User roles to distribute to Reject Reason

21. View Notifications Indicates errors when distributing the notification

22. View Notification Errors Use this to notify users who did not get the document first time

23. Submit Notifications Choose user region and role to distribute notification Click Browse to search your drives for the upload file

24. Viewing Messages Click a line to view

25. Creating Messages Create messages to ask a question

26. Responding to Messages Enter response text and click the Save button to send the message to the originator Change the status if applicable

27. My Account Click to change your password Click to change your response type

28. User Directory

29. Pharmacy Upload Select the file to upload Click the upload button

30. Pharmacy Upload System’s response to the upload

31. View Uploaded Files Date range for viewing uploaded files Summary row for each uploaded file Click to view report for this file’s processing Summary report on all files

32. FAQs View a topic by clicking it in the list Add a topic by clicking this button (must be permitted in security profile)

33. FAQ Topic Details

34. Reference Links Click a link in the list to view it

35. InfoCenter Click this button to add an item to the InfoCenter Click an item in the list to view it

36. Adding a news item Fill in details and Upload image

37. Adding a reference link Text to be displayed Web site link