1. Managing Yourself During A Conflict http://www.youtube.com/watch?v=yIjnB9zp0sw

2. Conflict Situations Some examples of Conflict Situations are:

3. Group Research In your Groups review the document on Responding to Conflict Focus on determining the differences between: Soft Responses Hard Responses Principled Responses & The 3 different types of outcomes **Highlight or Underline the KEY points on the handout** http://www.healthteacher.com/lesson/extras/student_pages /2178 http://www.healthteacher.com/lesson/extras/student_pages /2178

4. WIN- Win Think of examples of the following: Lose-LoseWin-LoseWin-Win

5. Active Listening Practice http://www.healthteacher.com/lesson/extras/student _pages/1181 http://www.healthteacher.com/lesson/extras/student _pages/1181

6. Role Plays In your groups design two different role plays. In one role play you should demonstrate active listening skills. In the 2 nd role play your group should demonstrate assertive skills (I messages) http://www.youtube.com/watch?v=aP55nA8fQ9I