1. Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances 1998 Sales of $10.3 billion Marketed in 170 countries worldwide

2. Production versus MRO Global versus U.S. only Internet versus VAN versus “Extranet” Integrated Supplier Management (ISM) “EZ-ISM”

3. Update manufacturing schedule Receive and update MRP/OM Build to schedule Receive, scan and match to ship notice, process ERS Drivers Total system cost reduction. Continuous daily production requirements. Suppliers as an extension of Whirlpool. Just-in-Time material delivery. Drivers Total system cost reduction. Continuous daily production requirements. Suppliers as an extension of Whirlpool. Just-in-Time material delivery. Predicted benefits : Reduce inventory-raw & inprocess (suppliers). Simplify receiving. Reduce manual releasing. Reduce obsolescence. Predicted benefits : Reduce inventory-raw & inprocess (suppliers). Simplify receiving. Reduce manual releasing. Reduce obsolescence. WhirlpoolSupplier Integrated Supplier Management Process J I T Schedule Material Releases Ship material Shipment notification Consignment Receiving Advice Process accounts receivable

4. Integrated Supplier Management Rollout Strategy Follow through Supplier Conferences (ECRC) Team with Manufacturing and Procurement EC Infrastructure Improvements Supplier “WEB Page” (Internet) “EZ-ISM”

5. EC at Whirlpool: Transaction Sets in Use

6. New EC Infrastructure Existing EC Infrastructure New EC Infrastructure

7. First Time Registration

8. Archive Bin Whirlpool.XX Draft Read Sent Unread Unsent During registration, the following file structure is created on the supplier’s pc. All programs necessary to run the application are stored in the Bin directory.

9. Example of the Desktop

12. Click Return to go back

14. Click on the back function to return Print by clicking on the browser’s Print function

15. Enter ASN No, Packlist No, use drop down box for Ship To Name

16. Load Release Data: Highlight part then import to form

17. Click Calculate, box information appears. Box line items may be edited. Print Labels and click save.

18. Example of Barcode Label

19. ECRC Locations

20. ECRC Core Functions Outreach Education & Training Technical Support Consultation