1. Program Development Becky Harlow Assistant Director for Community Service Student Involvement & Leadership Development

2. Who’s Around the Table? o You o Name o In what office do you work? o Previous programming experience o Current programming role o What you’re hoping to get out of this presentation o Me

3. Job Description #1

4. Job Description #2

5. PROGRAMMING KNOWLEDGE

6. The 7 steps: 1. Evaluate your population, 2. Generate the ideas, 3. Set the date, 4. Make the arrangements, 5. Advertise, 6. The Program, and 7. Evaluate. The 7 Steps to Successful Programming, by Michael Coakley

7. Step 1. Evaluate your population o Should be done early and often o Know your students oStudent Demographics oCampus Culture

8. Step 2. Generate the ideas: o What do you want to achieve?  learning objectives o Brainstorming: First, Best and Different o Budget, yes….Roadblock, no o Include population representatives, if possible

9. Step 3. Set Date o Consider conflicts (university, other major programs) o Contact appropriate venue oHow much will it cost? Shop around. oSeating for number of participants? oWhat type of room set-up will you need?

10. Step 4. Make Arrangements oContact and confirm any speakers/vendors o Contract o Rider o Be aware of your institution’s signature and payment procedures! oFood and Beverages oTransportation Arrangements oAudio/Visual oHandouts oBack-Up Plan?

11. Step 5. Advertise o Is it worth the extra $$? oPrinting (posters, table tents, etc.) oGive-Aways oAd space o Don’t forget campus avenues oTV oNewspaper oRadio o Word of Mouth oMeeting announcements o Technology oMass e-mail oThe Facebook

12. Step 6. The Program o Confirm Confirm Confirm!!! o Do you have everything you need? Cash boxSecurity SignageCamera Check(s)Waivers Additional StaffMusic Raffle tickets/prizes Raffle tickets/prizes o Enjoy!

13. After the Event o Final Paperwork or Invoices (Be timely!) o Thank You’s oBuilding Service Workers oPaper Pushers oVendors oYour boss/students o Evaluate!

14. Step 7. Evaluate o How do we evaluate? oSurveys oMake evaluation fun for your population! oSurvey Monkey oFocus Groups, Discussion threads o Satisfaction, yes, but don’t forget the other things! o Get feedback for the future!

15. After the First Time o Apply your feedback o Assess your tasks o Assess your timeline o “The Paper Trail” o Resource Guide

16. What I’ve Learned… o Build relationships quickly o Consider money o How to work with vendors o Write things down o Quick lists o Timelines o Be willing to adapt o Failure is okay

17. Resources o Campus Programming Magazine (NACA) o List servs for professionals o ACAA o NACA o NIRSA o NASPA Knowledge Communities o Becky Harlow Assistant Director for Community Service Assistant Director for Community Service rharlow@niu.edu rharlow@niu.edu (815) 753-6703 (815) 753-6703