1. Skills used to create a more Positive Work Environment

2. Step # 1 Tell people what you expect of them Show interest in your team members Create an encouraging environment Recognize and reward good performance

3. Step # 2 Communicate expectations clearly. Develop specific job descriptions Identify specific performance standards Specify deadlines Set specific goals

4. Step # 3 Make eye contact Call the employee by name Asking for opinions Smiling Compliment the work Taking suggestions

5. Step # 4 Compliment Smile Thumbs-up Say “Thank you” Public announcement of an Achievement Positive letter in personnel file Promotion

6. Other things that could be done Time off Special parking space First Choice on schedule Dinner with the Boss Tickets to an event Picture on the Bulletin Board Applause at a meeting