1. Healthcare Leaders Embrace Reform 17 th Annual Scottsdale Institute Spring Conference April 14-16, 2010 Camelback Inn Scottsdale, AZ

2. Largest System In Illinois  More than 200 sites of care  9 acute care hospitals -4 level I trauma centers -3 major teaching hospitals  1 specialty hospital  2 children’s hospitals  Outpatient services -50+ outpatient clinics -11 occupational health centers -8 imaging centers -6 immediate care centers -5 ambulatory surgery centers  Home health/hospice services  3 owned / managed physician groups  Lab joint venture

3. Leading Market Position  145,000 total admissions (14% share)  10,300 pediatric admissions (11.4% share)  1,575,000 outpatient visits  1,300,000 medical group visits  325,000 emergency department visits  78,000 surgeries  18,000 annual deliveries  13,500 home care admissions

4. Strong Financial Position  $3.4 billion net revenue  4.9% operating margin  7.9% net margin  24.3% debt to capitalization  234 days cash on hand  $296 million in community benefit  AA/AA- bond rating  24,500 associates

5. Continued CPOE Adoption Page 5

6. System Health Outcomes Dashboard Page 6

7. Meaningful Use Assessment-Hospital ScoreDescriptionStatus%Concern Criteria Met & Monitored1043 Criteria Not Met (process established - not monitored) 5222 Criteria Not Met7302 Continuing to Evaluate15 23100 Page 7

8. Improving Healthcare Through Technology  Critical values reporting and tracking  Dose range checking for high alert medications  Falls risk assessment and interventions  Universal protocol requirements  Medication reconciliation (codified home med list)  Restraint use assessments  Rules to prevent the use of do not use abbreviations  Suicide prevention assessments

9.  Alerts for: -Allergies -Anticoagulation -Drug-drug interactions -Drug-food interactions -Height/weight for peds population -Lactation drug interactions -Pregnancy  Daily State of the Unit Report identifying in-house pts with deficiencies in vaccinations, HF discharge instructions and smoking cessation (HQA bundle compliance)  Death report which prints a report at each site of all pts who have expired in the past 8 hours, screen for restraint use and report to CMS within 48 hours  Rules that allow only one record at a time to be open - helps with patient identification Improving Healthcare Through Technology (continued)

10.  CHF bundle elements including discharge instructions  Stroke patient education  MRSA screening and reporting  Pneumonia and influenza vaccine automated orders  Targeted surveillance for central line infections, VAPS, UTIs and isolation reports  Decision Support Rules: -ICU protocol measures -VTE assessment and prophylaxis -Identifying HF discharges for HQA abstraction and verification of bundle elements in chart -Drug selection and dosing Improving Healthcare Through Technology (continued)