1. Aon Hewitt | Communication 1 Better Health = Better Business Results Presented by: Robin Bouvier, Vice President – Health Transformation June 12, 2015

2. Aon Hewitt | Communication 2 Health & Wellbeing Engagement Business Results Healthy, Engaged Employees Drive Better Business Results Employees who have strong overall wellbeing are:  2x as likely to be engaged in their jobs compared to employees with moderate wellbeing  6x as likely to be engaged compared to those who are at risk Engaged employees with strong wellbeing:  46% fewer unhealthy days as a result of physical or mental illness  39% less likely to be diagnosed with new disease in the next year  43% less likely to be newly diagnosed with anxiety and depression  32% more likely to stay with the company High engagement business units provide better business results:  10% better customer ratings  21% higher productivity  37% decreased absenteeism  25% lower turnover (high-turnover organizations)/65% lower turnover (low-turnover organizations)  22% higher profitability Only 30% of employees in America are engaged/actively engaged Source: Gallup, “State of The American Workplace Employee Engagement Insights for US Business Leaders”, 2013 “Engaged employees" are those who are involved in, enthusiastic about and committed to their work and contribute to their organization in a positive manner

3. Aon Hewitt | Communication 3 Consumers feel the stakes are rising in a fast-changing health care landscape and recognize that they face substantially greater risk What Do Consumers, Your Employees, Say They Need? Consumers have begun to accept, and even embrace, CDHPs and the need to make informed, purposeful choices, but unpredictable and inconsistent costs and coverages create stress and confusion Consumers see the need to be savvy, and are willing or already acting as such in some ways, but lack the tools and confidence to overcome barriers Consumers are wrestling with the shifting relationship with employers regarding health and feel employers are abandoning them and devaluing their health. They seek a more compassionate and collaborative partnership Consumers see beyond the traditional diet, exercise, sleep, and treatments to include a more holistic view of health including social connection, mindfulness, energy, and happiness Source: 2015 Consumer Health Mindset Survey: Aon Hewitt, the National Business Group on Health, and The Futures Company We know risks are rising. 1 We need to take more individual responsibility. 2 We are trying to get savvy but need a lot of help. 3 We want to partner with our employers, not go it alone. 4 We are expanding what we think of as good health. 5

4. Aon Hewitt | Communication 4 What Are Employers Focusing On? 87 % INCREASING participants’ awareness of and decision-making related to health issues 65 % REDUCING long-term health care trend (2–5 years) 63 % INCREASING employee use of tools and information on provider price and quality Source: Aon Hewitt 2015 Health Care Survey

5. Aon Hewitt | Communication 5 What Are Employers’ Greatest Challenges? 79 % MOTIVATING employees to make behavior changes 64 % COMPLYING with government regulations 61 % EFFECTIVELY ENGAGING employees with chronic conditions in programs 42 % UNPREDICTABILITY of cost year over year 41 % ACCESS to reliable price and quality information at the consumer level Source: Aon Hewitt 2015 Health Care Survey

6. Aon Hewitt | Communication 6 Are Employers Satisfied with Current Program Results? Program Offered in 2014 Participation Met or Exceeded Expectations 24/7 Nurse Line72% 56% Disease/Condition Management Programs69% 48% Health Risk Questionnaire (HRQ)67% 63% Biometric Screening64% 75% Worksite-related Health Programs (e.g., Weight Loss or Physical Activity Program) 62% 53% Health Improvement Coaching51%45% Tobacco Cessation54%52%

7. Aon Hewitt | Communication 7 How Can Employers Support Employee Wellbeing and Motivate Behavior Change to Drive Business Results?