1. #HASummit14 Session #33: Best Practices in Achieving Physician Engagement John A. Merenich, MD, FACP, FNLA Medical Director, CO Kaiser Permanente Clinical Informatics and Decision Support Facilitator: Bryan Oshiro, MD Chief Medical Officer, Health Catalyst Jay Fakier, MD Radiologist, Thibodaux Regional Medical Center Angela Wills Vice President, Clinical Programs, Ambulatory Quality, Acute Medicine, Mission Health

2. #HASummit14 Poll Question #1 2 Who should be leading the quality improvement charge? a)Physicians b)Administrators c)The government

3. #HASummit14 Poll Question #2 3 What barrier to physician engagement do you see most at your organization? a)Physicians feel overwhelmed and ill-equipped to implement change. b)Hospitals and payers believe that employing physicians is the primary means of securing alignment. c)Organizations have the misconception that compensation is one of the most important drivers for physicians. d)Physicians have a poor understanding of the risk-based payment model, along with being risk-averse.

4. #HASummit14 Lessons Learned 4 The key critical steps that would really lead to full engagement by physicians are: 1.Discover a common purpose 2.Adopt an engaging style and talk about rewards 3.Reframe values and beliefs to turn physicians into partners, not customers 4.Segment the engagement plan and provide education 5.Use “engaging” improvement methods by using data 6.Show courage and provide backup all the way to the board

5. #HASummit14 Analytic Insights A Questions & Answers 5

6. #HASummit14 Choose one thing… 6 Write down one thing will you do differently after hearing this presentation

7. #HASummit14 Thank You 7

8. #HASummit14 8 Session Feedback Survey 1.On a scale of 1-5, how satisfied were you overall with this session? 1)Not at all satisfied 2)Somewhat satisfied 3)Moderately satisfied 4)Very satisfied 5)Extremely satisfied 2.What feedback or suggestions do you have?

9. #HASummit14 Upcoming Speakers 3:20 PM – 4:10 PM 36) Building Creative and Innovative Organizations Ed Catmull, Co-Founder of Pixar, President of Pixar and Walt Disney Animation Studios 4:10 PM – 4:30 PM Final Polls and Summit Winners 4:30 PM – 5:00 PM 37)Closing Remarks Dan Burton, Chief Executive Officer, Health Catalyst 9 Location Grand Ballroom