1. Breaking Barriers - How to be interoperable in the Heritage Sector Diane Whittaker Sales Manager diane.whittaker@crxnet.com

2. Outline Change, change, change Opportunities Interoperability Inter lending Resource sharing New ideas

3. Change, change, change The old days Local catalogue, ILL region, BL Local Government Reorganisation Smaller authorities, new relationships Best value – or how to do more for less Library standards – or how to argue for more Devolution / Regionalisation / ILL regions Funding (or not!) Peoples network / e-Government

4. Opportunities - 1 More connectivity Newer library systems Funding sources HLF, Regions, NOF, PNEF…. Government initiatives Social inclusion, reader development, life long learning etc…

5. Opportunities - 2 New relationships Between libraries Across sectors Encouragement to think differently Regional Agencies

6. Inter lending New ILL arrangements Moves towards new consortia Supporting these with IT

7. Being Interoperable ‘A good thing’ Improving access to resources Solving some of the barriers to ILL

8. Interoperability Issues Union v distributed Standards Connectivity / Security Systems Data quality and variance Particularly CI databases Data not originally intended for the public Searching quality

9. Some Crossnet Projects SWRLS Wisdom SWRLS Sage LLDA Project WiLL

10. SWRLS Wisdom Existing ILL region ILL infrastructure in place Decision to introduce IT solution Pilot project 3 Different library systems

11. SWRLS Wisdom – system CRX System Hosted Distributed searching Different views of the system for each partner ISO ILL for placing requests Where the user finds the item is not necessarily where it is loaned from Searching tool is more a finding aid

12. SWRLS Wisdom – experience Connectivity Getting the Z Server Security issues Persuading the IT Dept its safe Library system issues Searching, data quality etc Business rule setting Rotas, materials to loan etc

13. Resource Discovery Not just books…. Widening the arena Partnerships with other departments, organisations Keeping within department disciplines SAGE / Project WiLL

14. SAGE PNEF Funded project DScovery system Linking together heritage resources in SW Museums, libraries, archives, community information Z39.50, Modes

15. Project WiLL London Libraries Development Agency Issue – service provided by 33 London Boroughs Vision – to make all London resources available to all London residents / workers. What’s in London’s Libraries

16. WiLL Links together all of the library catalogues Links together as many Community information databases as possible Pilot to add other resources – Archives / Museums

17. WiLL – how? DScovery Hosted Distributed searching Z39.50, html, XML…… Designed access so that users are guided to an area / region of interest

18. WiLL – experiences 23 sources connected so far… Connectivity / Security Standards Open standards and e-Government Searching quality Data quality

19. Futures Does it matter where your ILL partner is? Direct access for borrowers? Finding material Placing requests on members catalogues Borrow or buy services Reader development

20. Questions / Comments Diane Whittaker Sales Manager Crossnet Systems diane.whittaker@crxnet.com