1. SUPPLY CHAIN MANAGEMENT
WIKE AGUSTIN PRIMA DANIA, STP, M.ENG

2. 1. Mobile Phone…Silent Please… 2. Terlambat Max 15 mnt.
KONTRAK PERKULIAHAN
1. Mobile Phone…Silent Please…
2. Terlambat Max 15 mnt.
3. Tugasharusselalumengumpulkanwalaupuntidakmasuk (No extend)
4. Komponenpenilaian:
UTS %
Quiz %
Tugas 30%

3. LITERATURE SUPPLY CHAIN MANAGEMENT, S. CHOPRA & P. MEINDL 2010
OPERATION MANAGEMENT, J HEIZER & B RENDER 2011
JOURNAL

4. Business & technology trends
Local market, local supply vs. global market, global sourcing.
Global competition.
Shorter product life.
Higher customer expectation
Rate of change in technology
Information & communication systems
Variety of transportation modes
All these factors lead to an increase in pressure to reduce costs & Supply Chain Management provides the opportunity.

5. What is a supply chain?
A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request
A supply chain is dynamic and involves the constant flow of information, product, and funds between different stages
A supply chain stages include:
Customers
Retailers
Wholesalers/distributors
Manufacturers
Component/raw material suppliers

6. Example. Stages of a Detergent Supply Chain
Timber Company
Department Store
Paper Manufacturer
Packaging Corporation
Chemical Manufacturer
P&G Manufacturer
Third Party DC
Customer
Plastic Producer
Example. Stages of a Detergent Supply Chain

7. Decision phases in a supply chain
Supply chain strategy or design  long term decision
Decide what the chain’s configuration
How resources will be allocated
What processes each stage will perform
Strategic decisions
The location & capacities of production & warehouse
Modes of transportation
Type of information system

8. Supply chain planning  quarter to a year
Forecast for coming year
Which market will be supplied from which location
Subcontracting or manufacturing
Inventory policies
Timing and size of marketing
Promotion
Supply chain operation  short term decision
Allocate inventory or production to individual orders
Date of order to be filled
Shipping mode
Delivery schedule
Replenishment order

9. Process view of a supply chain
Cycle view
The processes in SC are divided into a series of cycle, each performed at the interface between two successive stages of a SC
Push/pull view
The processes in SC are divided into two categories:
Pull process:
initiated by customer orders  reactive process
Customer demand is known
Push process:
initiated and performed in anticipation of customer orders  speculative process
Operate in an uncertain environment  customer demand is not yet known

10. Cycle view of SC processes
Customer
Customer Order Cycle
Replenishment Cycle
Manufacturing Cycle
Procurement Cycle
Retailer
Distributor
Manufacturer
Supplier

11. Sub-processes in each SC process cycle
Supplier stage markets product
Buyer return reserve flows to supplier/third party
Buyer stage places order
Supplier stage receives supply
Supplier stage receives order
Supplier stage supplies order

12. Push/pull view of SC processes
Customer
Customer Order Cycle
Replenishment Cycle & Manufacturing Cycle
Procurement Cycle
PULL
PROCESSES
Customer order
arrives
Clothes Company
PUSH
PROCESSES
Manufacturer
Supplier
Example for make to stock environment

13. Customer Order & Manufacturing Cycle
Procurement Cycle
PULL
PROCESSES
Customer order
arrives
DELL Company
PUSH
PROCESSES
Supplier
Example for build to order environment

14. Supply chain macro processes in a firm
Supplier
Firm
Customer
Supplier Relationship Management (SRM)
Internal Supply Chain Management (ISCM)
Customer Relationship Management (CRM)
Source
Negotiate
Buy
Design Collaboration
Supply Collaboration
Strategic planning
Demand planning
Supply planning
Fulfillment
Field service
Market
Price
Sell
Call centre
Order management

15. Supply chain decision making framework
Responsiveness
Efficiency
Supply Chain Structure
Facilities
Inv & trans.
Sourcing&Pricing
Info system
Competitive Strategy
Supply Chain Strategy
Strategic Fit
Drivers