1. Alternative Dispute Resolution -

2. ADR Processes The most common forms are: –negotiation –mediation –arbitration

3. N egotiation A process in which disputants engage in a voluntary, temporary relationship in which they bargain to exchange specific ideas and resources

4. Negotiation

5. Mediation Facilitated communications for an agreement, be that to resolve a dispute or reach agreement for the future, with the neutral having no power to decide

6. Mediation

7. Arbitration A process in which a third party makes a binding unicentric decision after hearing the arguments and presentation of evidence by the disputants. This process is technically a voluntary, private creature of contract.

8. Arbitration Special issues in arbitration: –baseball arbitration –hi-lo agreements –court-ordered/non-binding arbitration

9. Arbitration