1. Published by Hodder Education  Martyn Wady and Rachel Gould GH9 and GB2 Change hair colour

2. Published by Hodder Education  Martyn Wady and Rachel Gould You will learn to understand the different colour products and how they work.

3. Published by Hodder Education  Martyn Wady and Rachel Gould You will learn how to:  Prepare for colour services  Colour and lighten hair using a range of techniques  Provide valuable aftercare advice to clients.

4. Published by Hodder Education  Martyn Wady and Rachel Gould You will learn how to create amazing colour results effectively and safely.

5. Published by Hodder Education  Martyn Wady and Rachel Gould You will be assessed against your knowledge and ability to:

6. Published by Hodder Education  Martyn Wady and Rachel Gould Understand your salon’s processes and procedures with regard to colouring services.

7. Published by Hodder Education  Martyn Wady and Rachel Gould Understand your legal and health and safety responsibilities when carrying out these services.

8. Published by Hodder Education  Martyn Wady and Rachel Gould Understand your personal obligations to other team members… …and know when and from whom you should seek advice and assistance.

9. Published by Hodder Education  Martyn Wady and Rachel Gould Maintain effective and safe methods of working and carry out colouring in commercially viable time.

10. Published by Hodder Education  Martyn Wady and Rachel Gould Consult with clients and consider key factors when deciding on the colouring service to suit their individual needs.

11. Published by Hodder Education  Martyn Wady and Rachel Gould Communicate effectively with clients, using positive listening skills, body language and verbal communication.

12. Published by Hodder Education  Martyn Wady and Rachel Gould Understand products and tools required for colouring.

13. Published by Hodder Education  Martyn Wady and Rachel Gould Test and assess the hair, and prepare the client and their hair for colouring services.

14. Published by Hodder Education  Martyn Wady and Rachel Gould Carry out various colouring techniques, including processing and washing off.

15. Published by Hodder Education  Martyn Wady and Rachel Gould Recognise adverse results and deal with them effectively.

16. Published by Hodder Education  Martyn Wady and Rachel Gould Provide aftercare and product advice.