1. 1 Viewing Activation History Audience: All Audiences Module Scope: The process of how to view activation history.

2. Return to agenda 2 © 2009 Avaya Inc. All rights reserved. Viewing Activation History  With the view activation history function you can:  See all activation certificates for products within your company  View, print, or send your activation certificates (showing keys)  Determine the total quantity activated (installed) for each product  Upgrade an upgradeable certificate  Note: You can only see certificates if your company is a party on the entitlement

3. Return to agenda 3 © 2009 Avaya Inc. All rights reserved. Viewing Activation History Go to Activation > View Activation Record from the Home page.

4. Return to agenda 4 © 2009 Avaya Inc. All rights reserved. Viewing Activation History 1.Enter Customer Company name 2.Click Search Activation Records

5. Return to agenda 5 © 2009 Avaya Inc. All rights reserved. Viewing Activation History Review results Click View to review the activation records on a specific host.

6. Return to agenda 6 © 2009 Avaya Inc. All rights reserved. Viewing Activation History Go to the Transactions tab Review activation details, when they were performed and by who