1. INDIANA DEPARTMENT OF ADMINISTRATION Transcription Services REQUEST FOR PROPOSAL 13-95 on behalf of DIVISION OF MENTAL HEALTH AND ADDICTION

2. INDIANA DEPARTMENT OF ADMINISTRATION GENERAL INFORMATION Attendee Sign-In Sheet Sign-In Sheet and PowerPoint will be posted on State’s Solicitation Website

3. INDIANA DEPARTMENT OF ADMINISTRATION RFP QUESTIONS AND ANSWERS Questions answered verbally today are not official nor binding and should be submitted in writing if it will affect your proposal response (Q/A Template) All questions must be submitted in writing by 3:00 PM EST on June 17, 2013 Email: MAROBINSON@idoa.in.gov MAROBINSON@idoa.in.gov Fax:317.232.7312

4. INDIANA DEPARTMENT OF ADMINISTRATION ACCESSING RFP DOCUMENTS www.in.gov/idoa/proc

5. INDIANA DEPARTMENT OF ADMINISTRATION ACCESSING RFP Documents

6. INDIANA DEPARTMENT OF ADMINISTRATION RFP OUTLINE

7. INDIANA DEPARTMENT OF ADMINISTRATION PURPOSE AND SCOPE OF RFP 13-95

8. INDIANA DEPARTMENT OF ADMINISTRATION KEY RFP DATES

9. INDIANA DEPARTMENT OF ADMINISTRATION BUSINESS PROPOSAL Company Financial Information (Section 1.15) Respondents are advised that materials contained in proposals are subject to the Access to Public Records Act (APRA), IC 5-14-3 et seq., and, after the contract award, the entire RFP file may be viewed and copied by any member of the public, including news agencies and competitors. Respondents claiming a statutory exception to the APRA must place all confidential documents (including the requisite number of copies) in a sealed envelope clearly marked “ Confidential ” and must indicate in the Transmittal Letter and on the outside of that envelope that confidential materials are included. The Respondent must also specify which statutory exception of APRA that applies. The State reserves the right to make determinations of confidentiality.

10. INDIANA DEPARTMENT OF ADMINISTRATION COST PROPOSAL

11. INDIANA DEPARTMENT OF ADMINISTRATION MINORITY AND WOMEN’S BUSINESS ENTERPRISE Complete Attachment A, MWBE Form - Include sub-contractor letters of commitment Goals for this RFP: - 8% Minority Business Enterprise - 8% Women’s Business Enterprise

12. INDIANA DEPARTMENT OF ADMINISTRATION MINORITY AND WOMEN’S BUSINESS ENTERPRISE $$$$$ $

13. INDIANA DEPARTMENT OF ADMINISTRATION INDIANA ECONOMIC IMPACT The State defines FTE as a measurement of an employee's productivity on a specific project or contract. One (1) FTE equals one (1) Indiana resident employee fully engaged in the execution of activities or services germane to the scope of work included in this solicitation and the resulting contract; forty (40) hours a week, fifty-two (52) weeks a year. If there are two (2) employees each spending 1/2 of their working time, 20 hours per week, on a project that would also equal 1. $$$$$ $

14. INDIANA DEPARTMENT OF ADMINISTRATION RFP SCORING AND EVALUATION

15. INDIANA DEPARTMENT OF ADMINISTRATION QUESTIONS AND ANSWERS

16. INDIANA DEPARTMENT OF ADMINISTRATION ADDITIONAL INFORMATION IDOA PROCUREMENT LINKS AND NUMBERS http://www.in.gov/idoa/2354.htm 1-877-77BUYIN (8946) For Vendor Registration Questions http://www.in.gov/idoa/2464.htm For Inquiries Regarding Substantial Indiana Economic Impact A.Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State. http://www.in.gov/idoa/2467.htm http://www.in.gov/idoa/2467.htm B.Secretary of State of Indiana: Can be reached at (317) 232-6576 for registration assistance. www.in.gov/soswww.in.gov/sos C.Vendor Handbook: Online version available at http://www.in.gov/idoa/files/vendor_handbook.doc http://www.in.gov/idoa/files/vendor_handbook.doc D.Minority and Women Owned Business Enterprises: http://www.in.gov/idoa/files/Certification_List(48).xls for table of IDOA certified MBEs and WBEs. For more WBE’s information http://www.in.gov/idoa/2352.htm http://www.in.gov/idoa/files/Certification_List(48).xls http://www.in.gov/idoa/2352.htm E.RFP posting and updates: Go to http://www.in.gov/idoa/2354.htm (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand sidehttp://www.in.gov/idoa/2354.htm and click the link.