1. 1 2007 How to run Internationalisation

2. 2 2007 Strategies/policies Action plans Clear definition of responsibilities Management support What do you have / What do you need

3. 3 2007 International Office Faculties Departments Leadership Who is going to do what

4. 4 2007 Inventory if the tasks Define areas of responsibilities Maximize the output of your resources Identify the tools you need Structure of the international office

5. 5 2007 Few staff Wast working area Routine descriptions Maintain quality and reduce stress Vulnerability

6. 6 2007 Within the university, on different levels Nationally National Agencies Internationally Networks

7. 7 2007 Information material Logo Layout Branding One face towards the outside

8. 8 2007 Web Brochures Language Target groups Information

9. 9 2007 Promotion of studies abroad Promotion of your university Promotion of teachers exchange Promotion of how to get funding for projects Marketing

10. 10 2007 Define level of service Outgoing Incoming Towards your organisation Services

11. 11 2007 Joint internal information Joint selection criteria Same application deadlines Students own resposibility One face towards the students

12. 12 2007 Equal treatment Selection criteria Payment of grants Transfer of credits Transparency

13. 13 2007 Who owns it? Who does it? Information in English Contracts Accommodation

14. 14 2007 Evaluation of international activities Evaluation of courses Information material / sessions Social activities Quality assurance

15. 15 2007 European Commission National agencies Government Your own organisation Reports