1. End Communication Chaos! (Body Language to the Generation Gap) With Annetta Wilson Certified Mastery Coach/Communication Expert www.SpeakWithEase.com

2. What’s the problem? " The greatest problem of communication is the illusion that it has been accomplished." ~ George Bernard Shaw We see things through the eyes of our 'issues'...not necessarily how things really are.

3. Follow the Signs

4. Other Signals Crossed Arms Leaning Back What Others Looking Away Can You Name ? Wringing Hands Fidgeting

5. Look Who’s Talking Matures/Traditionals – Born Before 1945

6. Look Who’s Talking Baby Boomers – Born 1946-1964

7. Look Who’s Talking Generation X – Born 1965-1979

8. Look Who’s Talking Millennials/Nexters/Gen. Y – Born 1980-2000

9. Older generations: meeting face-to-face Younger generations: video/web cam, text, email Compromise = phone meetings Mentoring programs can bridge the gap All viewpoints add value

10. More Tools Free report: ‘Three of the Biggest Mistakes People Make in Public Speaking!’ at www.SpeakWithEase.comwww.SpeakWithEase.com Contact us: (407) 710-8989 Janine@SpeakWithEase.comJanine@SpeakWithEase.com