1. YINI ILM First Line Management Level 3 2009-2010 Year In Industry Year In Industry

2. Program & Objectives Welcome and Completing FormsWelcome and Completing Forms Getting to know…Getting to know… IntroductionIntroduction –The Course, Contact Details, Class Contact, Assignments, Accessibility, Attendance, Fresher’s Fayre Library Induction and Campus (2:15)Library Induction and Campus (2:15) YINI Presentation (3:00)YINI Presentation (3:00)

3. The Course Course handbookCourse handbook ILM – Institute for Leadership and ManagementILM – Institute for Leadership and Management Level 3 Award in First Line ManagementLevel 3 Award in First Line Management 5 Units to complete5 Units to complete –Solving Problems in the Workplace –Time Management –Communication in the Workplace –Building the Team –Stress Management –Introduction to leadership *

4. Contact Details Class contact is one session per month Dates included in course handbook NOTE: No Group CClass contact is one session per month Dates included in course handbook NOTE: No Group C Main communication is over emailMain communication is over email Always ensure we have current and up to date contact details for you, both e-mail and postal addressAlways ensure we have current and up to date contact details for you, both e-mail and postal address Always ensure we know which email address is the preferred one to useAlways ensure we know which email address is the preferred one to use One Tutorial SessionOne Tutorial Session

5. Class Contact Arrive earlyArrive early –Classes will start on time –Time before the class starts to network with fellow students and possibly recover from the journey to the college in traffic Attend all sessions!Attend all sessions! –Make prior alternative arrangements as soon as possible Lectures & In-class activitiesLectures & In-class activities Bring to class…Bring to class… Take notes! Take notes! [H] [H]

6. Outside of Class Time Plan to spend at least about 2-3 hours per week working on research and assignmentsPlan to spend at least about 2-3 hours per week working on research and assignments Stay ahead with assignmentsStay ahead with assignments Submit work promptly or ahead of scheduleSubmit work promptly or ahead of schedule Show both your research and personal application/experienceShow both your research and personal application/experience The effort you put in will show!The effort you put in will show!

7. Assignments One Formal Report – Solving Problems in the WorkplaceOne Formal Report – Solving Problems in the Workplace Others – Answer questionsOthers – Answer questions Submitted electronically to yini@castlecollege.ac.ukSubmitted electronically to yini@castlecollege.ac.uk Read assignments and Criteria CarefullyRead assignments and Criteria Carefully The effort you put in will be evidentThe effort you put in will be evident Plagiarism is a crimePlagiarism is a crime

8. Accessibility Submit work electronicallySubmit work electronically Use full stops on abbreviations and acronymsUse full stops on abbreviations and acronyms –e.g. not eg –I.T. not IT Use ‘-’Use ‘-’ –E-mail Use a sans-serif fontUse a sans-serif font –E.g. Arial not Times New Roman

9. Assessment Process Assignments submittedAssignments submitted Tutor marks assignmentsTutor marks assignments IV – Internal Verification with the collegeIV – Internal Verification with the college EV – External verification by the Exam BoardEV – External verification by the Exam Board Final results submittedFinal results submitted Certificate issued by the Exam Board and posted to studentsCertificate issued by the Exam Board and posted to students

10. Other Bits… College PoliciesCollege Policies –Health & Safety –Equality & Diversity –Internet use policy Recording & monitoringRecording & monitoring Employers and Managers also have internet accessEmployers and Managers also have internet access Beware of Shady deals / Manipulation / DeceptionBeware of Shady deals / Manipulation / Deception IntranetIntranet MoodleMoodle Access to college work from homeAccess to college work from home Student Cards and NUS cardStudent Cards and NUS card Student UnionStudent Union Class RepClass Rep

11. Fresher’s Fayre 15 th September 0915 th September 09 Carlton Road campusCarlton Road campus 10:30 – 12:3010:30 – 12:30 Activities and FoodActivities and Food Pick-ups at MMW:Pick-ups at MMW: –10:15 –10:35 –10:55

12. Questions?