1. Library Services ABLE: Administering Better Libraries—Educate Module 5

2. Learning Objectives Understanding of basic library services and changing public expectations. Appreciation for the needs of different populations (seniors, youth, etc.).

3. Overview Basics of Library Services Youth Services Adult Services

4. Traditional Library Offerings Services Collections Programs Community resources Outreach

5. Library Missions Examples Specific vs. broad priorities

6. 24/7/365 Service Computer technology Internet Online access to services Growing up plugged in Interlibrary loan

7. Public’s Priorities in the Library Childers & Van House Study (1993) Surveyed priorities of Users Library Managers Service Librarians Local Officials

8. Youth Services Equitable and age appropriate service

9. “I need a book for a third grader…” Read, read, read! Lexiles, “5 Finger Rule,” and other strategies Diverse readers

10. Successful Booklists Save the time of the reader The longer the better? Tips for creating booklists

11. Reference The reference interview Information literacy Electronic vs. print resources Homeschoolers

12. Communicating with Schools When all the fourth graders are studying space… Making contact School curriculums “Emergency” measures

13. Programming Community needs Tips for Teen Programming How much is enough? Types of programs Collaborating with other organizations

14. Adult Services Senior citizens Book groups People with visual impairments Special needs

15. Readers’ Advisory Recognize community needs Addressing genres Resources

16. Reference The Reference Interview Information literacy Electronic vs. print resources

17. Programming Adults like crafts, too! Scheduling Hands-on programs Assessing community needs Types of programming

18. Conclusion Address community needs Provide equitable service Think outside the box Have fun!

19. Resources Connecting Young Adults and Libraries: 3rd ed. Jones, Patrick. Neal-Schuman, 2004. Genreflecting: A Guide to Popular Reading Interests, Herald, Diana Tixier. Libraries Unlimited, 2005. Fundamentals of Children’s Services. Sullivan, Michael. ALA, 2005.

20. Thank you for coming Evaluations