1. GOVERNANCE AT NC STATE MAINTAINING INSTITUTIONAL TRANSPARENCY, BUY-IN & SUPPORT {

2. ABOUT ME Martin Dulberg, Ph.D. Senior Coordinator, Learning Technologies, DELTA DELTA = Distance Education and Learning Technology Applications [ delta.ncsu.edu ] delta.ncsu.edu {

3. WHAT IS DELTA? delta.ncsu.edu { DELTA is a division of the Provost's office. DELTA is, in part, responsible for the technology used for teaching and learning on campus. DELTA is separate and distinct from our central campus IT organization.

4. WHAT IS GOVERNANCE? delta.ncsu.edu { 1.a method or system of government or management. 2.the persons (or committees or departments etc.) who make up a body for the purpose of administering something. it is not shared responsibility it is not tactical, day to day operations it is strategic, long-term, big picture it is inclusive and collaborative (ideally)

5. WHY IS IT IMPORTANT? delta.ncsu.edu { Meet the needs of a large diverse constituency Customer & partner buy-in Transparency Heterogeneous viewpoint They keep us real! Should also involve critics Keep your friends close, but your enemies closer

6. delta.ncsu.edu {

7. COMMUNICATION delta.ncsu.edu { Communication is VERY Difficult Direct emails once or twice a semester DELTAWire articles Knowledge base articles Training, custom training, how to videos Notifications

8. SUCCESSES delta.ncsu.edu { Feature Request System - by userecho Helps us keep track, aggregate, make transparent SOPs Some examples: feature requests, project spaces, content retention,... Building a shared vision Positive feedback from faculty

9. DOWNSIDE delta.ncsu.edu { Takes additional time. Takes additional resources. Collaboration is hard. Progress can be painfully slow

10. RESOURCES delta.ncsu.edu { Our “Portal” to the LMS https://wolfware.ncsu.edu/ SOP’s, Governance Structure, Membership https://wolfware.ncsu.edu/sops/

11. QUESTIONS? delta.ncsu.edu { Martin Dulberg email: marty_dulberg@ncsu.edu