1. Lean Six Sigma Services Business Plan Updated 6 April 2012

2. Business Plan Purpose Detailed Description –How will I provide the product or service Beliefs & Values; Code of Ethics & Code of Conduct Organization & Board of Advisors Customers –Customer Segmentation Services Differentiators Logo

3. Purpose of LSS Services, LLC Help clients reduce waste or variability. Prepare clients for PM or LSS certification.

4. Detailed Description Provide Lean Six Sigma Consulting Services. Help clients reduce waste or variability through: –Leading LSS projects –Mentoring YB/GB/BB LSS or PMP projects/candidates –Facilitating Kaizens –Analyzing data –Instructing classes (PM, LSS, Time Management)

5. Beliefs & Values; Code of Ethics; Code of Conduct Life is Not a Zero-Sum Game!!! Follow the 6 laws of absolute honesty: –Tell the Truth –Tackle the Problem –Disagree & Commit –Welcome Honesty –Reward the Messenger –Build a Platform of Integrity Listen Intently The good of the many outweigh the good of the one Deliver wins to clients first

6. Organization & Board of Advisors Consulting Services: –Keith Schellenberger Web-master, 401(K) plan administrator: –Tricia Schellenberger PMI REP (Project Management Institute Registered Education Provider) contact: –Terry Krauss

7. Customers Target –CRO’s with PM’s –companies new to LSS –companies who need temporary help to get over a hump –Service organizations –Healthcare companies –companies reducing –companies outsourcing

8. Services Value Provided: –Turn business problems into solutions –Solve what keeps you up at night –Streamline –Define problem –Reduce waste –Reduce variability –Project Management –Give tools & training to do it yourself –Deliver results –Do more with less Tools & Techniques used: –Lead LSS or PM Projects –Mentor LSS or PM Projects/Belts/Candidates –Facilitate Kaizens –Analyze Data –Instruct Classes

9. Differentiators Post training mentoring Teaching to fish –Templates 90 day follow-through Templates & Tool Template

10. Logo Dolphins: –Lean Streamlined Fast Efficient –Evolved 10M years ago: Consistent (6 sigma) –Smart –Helpful –Work well in teams or by themselves Motto: –Life is Not a Zero-Sum Game