1. Supported Community Development Bridging Expertise Gaps

2. Case Study: ETDMS Export Plugin Geographically important standard, not supported by EPrints. Metadata Requirement Usability Metadata Requirement Usability Perl EPrints API Expertise

3. What Happened… Plugin updated on files.eprints.org Advice on refactoring for generic deployment Question about perl and implementation Unparsable code type into email Questions about creating a bazaar package Bazaar package training video Bazaar Package Request for documentation Documentation on wiki.eprints.org No community benefit

4. Outcomes Stable bazaar package Documentation – Bazaar Package Documentation – Process Documentation (bazaar package video) Increased expertise in a community member

5. A Model for Community Support Community experts provide: – Advice and support – Pseudo-code / Code – Pointers to documentation – Reviewing new documentation – (all in a low-time-cost way) Community members provide: – Documentation of their learning for the next person – Stable Packages – A willingness to provide community expertise

6. How do we achieve this across the community?