1. Slide 1 Requirements Analysis - What is a Requirement? - Business requirements -> System requirements - Functional Requirements: _______________ - Nonfunctional requirements: ______________ Operational Performance Security Cultural and Political - Determining requirements (1) Requirements Analysis Techniques (2) Requirements Gathering Techniques Chapter 4

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3. Slide 3 (1) Requirements Analysis Strategies - Analysis Process: 1. Understanding the ________ System 2. Identifying ______ opportunities 3. Developing the ______ System Concept - Three Requirements Analysis Strategies 1. BPA 2. BPI 3. BPR

4. Slide 4 1. Business Process Automation - Problem Analysis: - Root Cause Analysis: 2. Business Process Improvement - Duration Analysis: - Activity-Based Costing - Informal Benchmarking 3. Business Process Reengineering - Outcome Analysis: - Technology Analysis: - Activity elimination: - Proxy Benchmarking

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6. Slide 6 (2) Requirements-Gathering Techniques 1. Select the right people 2. Choose information gathering techniques - Interview - Joint Application Design - Questionnaire - Document Analysis - Observation

7. Slide 7 Information Gathering Techniques 1. Interview (1) Selecting Interviewees Senior managers Middle level managers Staff managers (2) Designing Interview Questions Closed-ended questions Open-ended questions Probing questions (3) Preparing for the interview (4) Conducting the Interview (5) Post-Interview Follow-up

8. Slide 8 2. Joint Application Development (JAD) (1) Selecting Participants Best people (2) Designing the JAD Session e-JAD (3) Preparing for the JAD Session (4) Conducting the JAD Session (5) Post JAD Follow-up

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10. Slide 10 3. Questionnaires (1) Selecting Participants statistics (2) Designing the Questionnaire clearly written (3) Administering the Questionnaire marketing research book (4) Questionnaire Follow-up 4. Document Analysis 5. Observation

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