1. The Regional Traffic Operations Center Project in Massachusetts: A Case Study for Incident Management Bart Cima – IBI Group for Ammar Kannan - IBI Group and Russ Bond - MassHighway

2. Background Boston Metro 9 th most populated area in US Most congestion delay caused by incidents National average is 57% Boston metro 70% of delay is because of incidents MassHighway committed to addressing the issue through deployment of ITS

3. Traffic Operations Center

4. Massachusetts Traffic and Emergency Response System (MassTERS)

5. CaresVans Central Operations

6. Basic System Functions

7. Incident Management Functions Incident and queue detection Event response logic: rules-based providing automated response plan generation Dynamic update of the response based on real-time data Video Distribution

8. Internal Architecture

12. Remote Users Features Post Incident Notification of Incident Video Distribution DMS Messages Traffic Data

13. Thank You