1. NAVAA1 Lessons Learned 1. Project oversight is critical.

2. NAVAA2 “Lessons Learned” from Five States Appendix C

3. NAVAA3 Lessons Learned 2. The involvement of crime victims and survivors is necessary for success.

4. NAVAA4 Lessons Learned 3. The strategic planning process should develop an overall mission statement and goals early in the process.

5. NAVAA5 Lessons Learned 4. Collaboration among grant agencies is important.

6. NAVAA6 Lessons Learned 5. The strategic planning process must be viewed as inclusive.

7. NAVAA7 Lessons Learned 6. Participants must receive feedback.

8. NAVAA8 Lessons Learned 7. Underserved victim populations should be identified as a component of the strategic planning process.

9. NAVAA9 Lessons Learned 8. Evaluation and performance measures should be established as the strategic plan progresses.

10. NAVAA10 Lessons Learned 9. Leadership development should be a goal.

11. NAVAA11 Lessons Learned 10. Capacity building among victim service providers should be a goal.