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Published byLaura York Modified over 9 years ago
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All the required steps to be initiated by an individual for bringing his performance at new level
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Powerful in communication Effective team player Assertiveness No procrastination Confront unfavourable situation Passion for success Active listening See others from their point of view Calmness Give adequate time to family members Appreciative
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Barriers to Listening Self-CenterednessSelf-CenterednessPrejudgmentPrejudgment SelectiveListeningSelectiveListening 3
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“ THE MOST BASIC OF ALL HUMAN NEEDS IS THE NEED TO UNDERSTAND AND BE UNDERSTOOD. THE BEST WAY TO UNDERSTAND PEOPLE IS TO LISTEN TO THEM ”. 4
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