1. Innovation From the Ground Up Fred Hollowood, Martin Roche

2. Idea, Invention, Innovation Idea InventionInnovation Innovation from the Bottom Up at Loc World 2

3. How do we Innovate? sense of humour Tolerance for uncertainty and ambiguity persistence and patience Collaboration and collective thinking Spontaneity and flexibility Alignment to a purpose Innovation from the Bottom Up at Loc World 3

4. Creating the Environment Innovation from the Bottom Up at Loc World Tolerance for Discovery Alignment Customer Presence Knowledge Management Collaboration 4

5. Company Culture Innovation from the Bottom Up at Loc World 5 Failure Share Nurture

6. Morale Building and Measurement Innovation from the Bottom Up at Loc World 6 Contribute ideasTalk about ideasAligned with goalsLive with their ideas being shelvedHelp with other’s ideas Promoters 9-10Detractors 1-6

7. Protecting your IP Innovation from the Bottom Up at Loc World 7 Patent activity Raise your IDFs Manage your patent portfolio Public speaking Spread non-core technology Be that global corporate citizen

8. Continuous versus Disruptive Innovation Innovation from the Bottom Up at Loc World 8 Change Management Incremental Improvement Status Quo plus Minimal Retraining Keep selling what you know Redesign New paradigm Relearn everything Sell something new Preserve your productDestroy your old product line

9. Innovation Initiative Inside Innovation from the Bottom Up at Loc World 9

10. Innovation Program Innovation from the Bottom Up at Loc World 10

11. Innovation Program – Mission Statement Innovation from the Bottom Up at Loc World 11 Promote Share Support Reward

12. Innovation from the Bottom Up at Loc World 12 How does it Work? Develop / Implement Submit Idea Develop / Implement Open to Community Regular Reviews Update Group Update Group Deliver / Reward Deliver / Reward Support Required

13. The Launch Innovation from the Bottom Up at Loc World 13

14. Successes / Benefits Innovation from the Bottom Up at Loc World 14 Submissions = 178 Completed Projects = 71 Increased Morale / NPS Score Increased Collaboration / Assistance Making an Impact

15. Lessons Learnt Innovation from the Bottom Up at Loc World 15 Ownership Management support Direction / Focus

16. Lessons Learnt – Socialising Ideas Innovation from the Bottom Up at Loc World 16

17. Innovation Program – Mission Statement Innovation from the Bottom Up at Loc World 17 Promote Share Support Reward

18. Today’s Success versus Tomorrow Opportunities Innovation from the Bottom Up at Loc World 18 Culture of improvementCulture of radical replacement

19. Discussion Innovation from the Bottom Up at Loc World 19

20. Thank you! Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Innovation from the Bottom Up at Loc World 20 Fred Hollowood & Martin Roche fhollowood@symantec.comfhollowood@symantec.com; Martin_Roche@symantec.com ;Martin_Roche@symantec.com