1. Caring for our Future Reforming Care and Support

2. Why Reform System responds only to crisis System responds only to crisis Skills and talents untapped Skills and talents untapped Insufficient Advice and Information Insufficient Advice and Information Variable access and availability Variable access and availability No clear carers’ entitlement No clear carers’ entitlement Quality is variable and inconsistent Quality is variable and inconsistent Insufficient join-up within the system Insufficient join-up within the system Demographic pressures will increase Demographic pressures will increase

3. Supported to maintain independence Stimulate the development of time banks, use assets and strengths in the community Stimulate the development of time banks, use assets and strengths in the community Involve communities in decisions about health and care commissioning Involve communities in decisions about health and care commissioning Develop new ways of investing (Bonds) in trailblazer areas Develop new ways of investing (Bonds) in trailblazer areas New care and support housing fund - £200m over 5 years New care and support housing fund - £200m over 5 years

4. Understand entitlements and responsibilities Establish a national information website Establish a national information website Support development of online systems Support development of online systems National minimum eligibility threshold National minimum eligibility threshold Remove barriers to people moving with their support intact Remove barriers to people moving with their support intact Extend the right to assessment to all carers Extend the right to assessment to all carers

5. Happy with quality of care and support Set out expectations, and roles of agencies Set out expectations, and roles of agencies Clear comparative information about services Clear comparative information about services Strengthen user feedback systems Strengthen user feedback systems Requirements to maintain marketplace Requirements to maintain marketplace Stop ‘contracting by the minute’ Stop ‘contracting by the minute’ Support continuity through provider failure Support continuity through provider failure

6. Dignity and respect in care services New code of conduct and minimum standards for care workers New code of conduct and minimum standards for care workers More training for the care profession, with care apprenticeships at 100,000 by 2017 More training for the care profession, with care apprenticeships at 100,000 by 2017 Chief Social Worker appointed by end of 2012 Chief Social Worker appointed by end of 2012

7. Control of Care and Support Legislation for personal budgets Legislation for personal budgets Improve independent advice on finances for care plans Improve independent advice on finances for care plans Develop in pilots Direct Payments for those in residential care Develop in pilots Direct Payments for those in residential care Invest £100m in 2013/14 and £200m in 2014/15 in integrated health and social care support Invest £100m in 2013/14 and £200m in 2014/15 in integrated health and social care support