1. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialLisbon 1 For Cisco Partners…

2. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 2 “A Cisco partner’s main value to a customer is his ability to truly be a ‘business’ partner. This means offering solutions that meet current requirements while at the same time enabling the future vision of the small business owner. This is how long-term customer relationships are created. The Pro Series will better enable these relationships to happen and the partner will get the first call whenever a need arises or a future plan is being discussed.” US Small Business MCO © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2

3. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 3 Cisco Small Business Pro Cisco Small Business Pro products work together to deliver powerful, integrated systems that are competitively priced and easy for you, our partner, to deploy and manage. Individually, every product solves a small business need and delivers peace of mind. Together, they form a solid foundation that you can build on as your customers’ communications needs change. Brings value to the partner

4. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 4 Cisco Small Business Pro Cisco Small Business Pro products will create profitable long-term opportunities for you – meet the immediate needs of your customer, while setting the stage to add value and capabilities to the solution over time – enabling you to become more of a trusted advisor, building a profitable practice with an incremental revenue stream and a real competitive advantage. From reseller to trusted advisor

5. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 5 Cisco Small Business Pro The end customer experience  Robust small business products designed to meet small business customer needs  Solutions to unique small business problems Fully integrated, tested, proven systems  Support services that deliver peace of mind Delivered by a Cisco partner, backed by Cisco  A foundation a small business can build their business on  Robust small business products designed to meet small business customer needs  Solutions to unique small business problems Fully integrated, tested, proven systems  Support services that deliver peace of mind Delivered by a Cisco partner, backed by Cisco  A foundation a small business can build their business on

6. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 6 Simplifying Small Business Solutions Cisco Small Business Pro is an easy to understand suite of components – switches, routers, voice, wireless – that take the complexity out of building tested, high value solutions Voice Security appliances Switches A few wireless devices A small set of Routers A few cameras and devices Cisco Small Business Pro products work together all the time, every time

7. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 7 Powerful, Integrated Solutions Consistent hardware, packaging, Quick Start Guides – You know what to expect… Common default settings – faster, streamlined deployment, Smart Assists – for added value, Common management – with simplicity and predictability. Validated, tested solutions – You’ll build profitable relationships Vertical solutions – 3 rd party applications – and generate additional opportunities Cisco Small Business Pro Service – with complete peace of mind.

8. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 8 Cisco Small Business Pro Products in the portfolio today  Cisco ESW 500 Series Switches  Cisco SPA 525G IP Phones  Integration with SBCS today  Cisco SPA 8800 Gateway  New products and systems soon  Cisco ESW 500 Series Switches  Cisco SPA 525G IP Phones  Integration with SBCS today  Cisco SPA 8800 Gateway  New products and systems soon

9. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 9 Cisco Small Business Pro Service The Cisco Small Business Pro Service helps you, our partner, increase revenue, deliver peace of mind, and improve customer loyalty. This device-level, subscription- based service includes software upgrades and updates, extended access to the Cisco Small Business Support Center, community-based support, and next-business- day hardware replacement as necessary. 3-year “Peace of Mind”

10. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 10 Cisco Small Business Pro Service  3-year peace of mind support  Simple price bands based on product complexity  Small Business Support Community access  Telephone support – local business hours  Click to Chat 24x7  Software updates  Next-Business-Day hardware replacement (where available)

11. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 11 Cisco Marketing / Training Support Tested Solutions at a Competitive Price Financing Options… EasyLease Affordable Financing Cisco Small Business Pro Service Brochures, Selling Guides Learning Modules, Online Tutorials Smart Designs, Design Guides

12. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 12 Cisco SB Pro is best suited for …  Business with fewer than 100 employees  Not buying Cisco products from you today  Want to create a strategic advantage  Believe technology can help improve their business  Don’t know exactly where to start  Consider long term value of investments  Business with fewer than 100 employees  Not buying Cisco products from you today  Want to create a strategic advantage  Believe technology can help improve their business  Don’t know exactly where to start  Consider long term value of investments

13. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 13