1. Division of Vital Records Administration http://www.sos.nh.gov/vitalrecords New Hampshire Department of State

2. Re-engineering ver. 1.0  1988-92 in-house development of AVRIS  Clipper-written application  VR users uploaded data into VR maintained BBS  Integrated birth, death, marriage, divorce and fetal death data collection  Issuance of certificates  Fee collection  Internally maintained

3. Re-engineering ver. 2.0  1996-98: VRV2000 developed by ManTech  Phased implementation including development of:  Strategic business plan  Business process re-design  Information strategy plan  Detail specifications  Client/Server; Power Builder front end; Oracle DB  Fully integrated VR data collection and issuance  Full business backend with financial reports and accounting  Automated federal file generation  Many tailor-made reports with ability to do ad-hoc queries on the database side

4. Re-engineering ver. 3.0  2004: NHVRIN developed by CNSI  Web based; accessible anywhere;.NET web app.  Oracle 9i database (to be migrated to SQL Server)  Enhanced version control – single app.  Immediate and less expensive dissemination of software revisions  Fully integrated VR data collection and issuance  Full business backend with financial reports and accounting  Automated federal file generation  Many tailor-made reports with ability to do ad-hoc queries on the database side

5. Re-engineering ver. 3.0 Continued  Incorporation of OVS software for real time SSA verification of SSNs  Adoption of 2003 NCHS standard certificate revisions for birth, death and fetal death  Facilitates web-based query systems  Rules for all mandatory elements on the web forms, Cause of Death, Age Calculations etc.  Online Certification of Cause-of-Death by Physicians  Same Look and Feel as legacy minimizing user training and transition to new application  Built in HIPAA/NAPHSIS security compliant security

6. Re-engineering NH Reasons for Success  Dedicated Business staff that have survived 3 software development projects  Good requirements documentation  Clear scope, scale and budget  Stable contractors and effective PMs  Funding (capital budget, SSA funds, VRIF)  Strong external constituents  Competent and integrated IT support – centralized OIT  Built on model standards and NAPHSIS use case model requirements  Luck  Transfer to Secretary of State from DHHS

7. Re-engineering NH Costs  Relatively cheap  Version 1 absorbed in operation costs of Vital Records  Version 2 cost 1.4 million with much of that going towards back-file conversion  Version 3 will cost 1.5 million, and is broken down into the following pots:  $1,000,000 Capital funds  $ 497,000 SSA EDR funds  $ 51,000 VRIF

8. Benefits We’ve Seen  Improved Quality  Reduction in queries  Rapid TAT between collection and issuance/file generation  Process going paperless  Ease of data linkages