1. LEADING FOR SUCCESS COMMUNICATION PRESIDENT-ELECT RAQUEL ARREOLA RUIZ Soroptimist International of the Americas July 16-17, 2012

2. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Good communication is important because it helps to:  Prevent Misunderstandings  Strengthen Relationships  Relieve Stress  Increase Confidence

3. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Best Practices for Team Communication  Set Clear Expectations  Be Consistent  Demonstrate a Sense of Partnership  Talk to Each Other

4. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Three Basic Communication Styles  Aggressive  Passive  Assertive

5. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Which communication style do you use?  Do you have difficulty accepting constructive criticism?  Do you find yourself saying ‘yes’ just to avoid disappointing people?

6. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Which communication style do you use?  Do you have trouble voicing a difference of opinion?  Do people tend to feel alienated by your communication style when you disagree with them?

7. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Which communication style do you use?  Do you feel attacked when someone has an opinion different from your own?  If yes, you may benefit from learning assertiveness skills.

8. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Assertive communication will lead to an effective and happy region team  Make sure that you develop especially good communication habits with your Governor-elect

9. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Having good communication with your team will:  develop open channels of communication,  where everyone can work together coherently,  and learn and grown from each other. I encourage you to follow these communication best practices.

10. Governor’s Round Table Communication July 16-17, 2012 Soroptimist International of the Americas Thank you!