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Communicating the Value of AFP: Member Recruitment & Retention June 13, 2012
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Agenda & Housekeeping Part 1: Recruiting new members Part 2: Retaining members Part 3: Retaining senior professionals Part 4: Resources from IHQ Q & A/Information Sharing Please place your phone on mute (press *6) until the sharing portion of the call.
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AFP Membership Growth
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Database Conversion Outcomes on Membership
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Effects of declining retention Low retention affects your budget, programming, diversity, volunteer leadership, advocacy efforts and more. Keeping your current members has a greater ROI than seeking new members.
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Recruiting New Members Set a goal for number of new members Engage members in recruitment Develop a prospect list The personal ask is the most effective
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Membership Categories
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Young Professional Category Open to fundraising professionals who are age 30 or under Annual Dues: $75 IHQ: $50 Chapter: $25
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Open to persons who hold some degree of responsibility for fundraising Annual Dues: $250 + Chapter Dues Professional Category
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Small Nonprofit Organizational Membership Annual Dues : $150 IHQ: $100 Chapter: $50 Operating Budget less than $1,000,000 2 or less full time FTE fundraisers Individually incorporated Not affiliated with a larger institution supporting it’s operations
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Retention begins the moment you get a new member! Make them feel welcome *Buddy system *Welcome message *New member orientation
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Retention begins the moment you get a new member! Help them use their benefits Engage them immediately
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Financial Benefits of Membership FINANCIAL BENEFITS OF MEMBERSHIP Member’s Savings Through our Chapter Chapter Educational Meetings (10 per year)$ Chapter One Day Conference$ Webinars (2 per year)$ Course Offerings (Fundamentals, CFRE Review, etc.)$ Other (job postings)$ TOTAL$ Member’s Savings Through AFP INTERNATIONAL* International Conference Registration $400 Ready Reference Series (9 Titles) $180 Resource Center Research $ 50 Advancing Philanthropy Subscription $100 HEP Matching Gift screening $ 60 AFP Webinars (per session)$136 AFP Compensation and Benefits Survey$ 95 CFRE Application$160 TOTAL$1181 GRAND TOTAL(Chapter + $1181) * Does not include non-quantified benefits such as legislative advocacy, fundraising news eWires, free Webinars, Hot Topics information, Toolkits, Ethics Inventory Assessment, Information Exchange papers, Action University learning, online forums, 20% off any AFP Bookstore Purchase, 45% off North Park University Tuition, etc.
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Engaging Senior Professionals Make them feel valuable *Ask them to share knowledge *Provide special recognition *Provide special discounts
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Engaging Senior Professionals Remind them to use their benefits Ask them to do something specific *Target a discrete project *Escalate their International involvement
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Resources Available AFP Printed Marketing Materials and Logos for Chapters: http://www.afpprintq.com/ AFP Chapter Administration Portal for Reports http://www.afpnet.org/audiences/chapters.cfm?navItemNumber=52 5 AFP Online Membership Toolkit: http://www.afpnet.org/Audiences/ChapterNewsDetail.cfm?ItemNum ber=1693#memchair My AFP Profile: http://www.afpnet.org/About/content.cfm?ItemNumber=3083&navI temNumber=531
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Open Discussion
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Contact Information Ann Hale, CFRE Val Lay Director, Chapter Services, Central U.S. vlay@afpnet.org Chapter Services Chapter.services@afpnet.org 800-666-3863
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Thank you for all you do for AFP!
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