3. Provide resources to get employees up and running in their jobs Support TEAMS and RiceLeaders Influence curriculum delivery and support Enable employees’ ongoing professional development Provide tools to build critical skills necessary to move us into our 2 nd Century

4. Knowledge workers need to be flexible and accountable Managerial efficiency is essential, and effective managers are key influencers in the performance of teams We (collectively) have a big charge ahead of us to provide a supportive infrastructure for research You need results – we can’t afford not to

14. PERFORMANCE EXCELLENCE RESULTS

15. Cynthia Abbott cma5@rice.edu Norma Torres x6130 ntorres@rice.edu Marie Wehrung x6003 mow@rice.edu IBC Bank Building 5615 Kirby Drive, Suite 360 training.rice.edu We offer courses throughout the academic year We’ll work with you on special requests