1. SMART CITY PLAN & PROPOSAL SMART CITY MISSION : MISSION TRANSFORM-NATION DHARAMSHALA

2. Smart City Features

3. SMART CITY FEATURES 1)Citizen Participation 2)Identity & Culture 3)Economy & Employment 4)Education 5)Health 6)Mixed Use 7. Compactness 8. Open Spaces 9. Housing & Inclusiveness 10. Transportation & Mobility 11. Walkability 12. IT Connectivity

4. SMART CITY FEATURES 13. Intelligent Government Services 14. Energy Supply 15. Energy Source 16. Water Supply 17. Waste Water MGT 18. Water Quality 19. Air Quality 20. Energy Efficiency 21. Underground Electric Wiring 22. Sanitation 23. Waste Management 24. Safety

5. Smart City Plan & Proposal (SCP) For Evaluating Smart City Plan and Proposal in Stage-2 competition, the following details are required.  City Profile  Citizen Engagement  Vision & Goals  Strategic Plan  Pan-City Proposal  Area-based Proposal  Implementation framework  Financing Plan  Benefits and Impacts  Process and Teamwork.

6. CITY PROFILE

7. SCP – City Profile – Baseline Information TABLE 1 S.No. Criteria Total Score Score Obtained 1 Increase over Census 2011 or Swachh Bharat baseline on number of household sanitary latrines (whichever is less) 105 2Making operable Online Grievance Redressal System with response being sent back to complainant55 3At-least first monthly e-newsletter published55 4 Electronically place project-wise municipal budget expenditure information for the last two financial years on the website 55 5Levy of compensatory penalty for delays in service delivery50 6Collection of internally generated revenue (e.g. taxes, fees, charges) during the last three FYs (2012-15)10 7Payment of salaries by ULB up-to last month55 8Audit of accounts for FY 12-1355 9 Percentage contribution of tax revenue, fees and user charges, rents and other internal revenue sources 107.5 10Percentage of establishment and maintenance cost of water supply10 11 Percentage contribution of internal revenue sources (selfgenerated) used for capital works during FY 2014-15 10 12Percentage of City-level JnNURM Reforms achieved10 13Percentage of completion of Projects sanctioned upto March, 2012 under JnNURM10 Total10087.5

8. The Key Performance Indicators are significant for measuring the ULB’s capacity to meet expectations of the Citizens. (Implementations in the last three years) 1.Operational Efficiency  Average time taken to give building plan approvals  Increase in Property tax assessments and collections (GIS BASED SURVEY)  Scheduled Outages in a month (Pre Planned interruptions in Electricity Supply, for periodic maintenance)  Unscheduled Outages in a month  Reduction in NRW (Non Revenue Water) and AT&C (Aggregate Technical & Commercial) / T&D (Transmission & Distribution) losses  Increase in percentage of population covered by grid based power  Water & Sewerage user charges collected as a percentage of current annual demand  Property tax collection as a percentage of annual demand  Cost management interventions like location of tracking of vehicles, ambient light sensors etc. SCP – City Profile – Key Performance Indicators (KPI)

9. 2. Traffic Situation a)Average Traffic Speeds b)Average commute times and distances for different groups c)Availability of Pedestrian facilities (Padestrianisation) d)Availability of Public Transport e)Congestion intensity on arterial city roads SCP – City Profile – Key Performance Indicators (KPI)

10. 3. Administrative Efficiency improvement (use of ICT) a)Overall attendance of Functionaries b)Two-way communications between citizens and administration c)Use of e-Gov to enable hassle free access to statutory documents d)Dashboards that integrate analytics and visualization of data e)Availability of basic information relevant to citizens SCP – City Profile – Key Performance Indicators (KPI)

11. 4. Availability of Affordable Housing (construction of new units for the EWS / Redevelopment of Slums) SCP – City Profile – Key Performance Indicators (KPI)

12. Process to Follow: 1.Desk review of all information and data harnessed from the Town & Country planning directory prepared by the Census of India and National Sample Survey Organizations, data from Other surveys and data collected by various departments and agencies. 2.Review the previous and current development plans (City level and Site Specific) and studies conducted for the preparation of CDP, CSP, CMP and Master Plan. SCP – City Profile – Key Performance Indicators (KPI)

13. MAPPING

14.  Base Map with all relevant systems and networks as they exist today.  Base Map showing physical, administrative and other characteristics (Natural features, Heritage areas, Areas prone to Flooding, Slums etc.,)  Base plan shows the context in location of the city, within a radius about 25 km, from the centre of the city.  It should contain spatial and physical layout / Morphology, Street Network, Open & green spaces, Geographical features and land marks and infrastructure (incl. Transportation, Water Supply, Sewerage, Electricity Distribution) SCP – City Profile – Mapping

16.  Based on Smart City Features, and Self Assessment form, the City may choose their needs in smart city.  The selection of smart city will not be judged on current performance, but rather on demonstration of a thorough understanding of the existing conditions in the city and a proposal that responds to those conditions in optimum time period. SCP – City Profile – City level Self Assessment

17.  BASELINE INFORMATION  KEY PERFORMANCE INDICATORS  MAPPING THE CITY  CITY-LEVEL SELF ASSESSMENT SCP-CITY PROFILE

18. CITIZEN ENGAGEMENT

19.  After the preparation of the City Profile for developing proposal for Smart City, the Citizen Engagement is compulsory at multiple levels.  It provides the opportunity to co-create the smart city by identifying creative and innovative solutions to common urban challenges. SCP – CITIZEN ENGAGEMENT

20. Process to Follow: Three stages of Citizen Engagement in SCP 1)To establish a city Vision, goal and strategy to achieve objectives 2)To get feedback on ideas for pan-city solutions and area-based developments. 3)To inform citizen about plans for pan-city solutions and area-based developments. Examples of Citizen Engagement Methods,  Face to Face consultations  Written Submissions  Print, Radio & TV  Online Crowd Sourcing and Polling  Mobile Polling SCP – Citizen Engagement

21. SCP-OUR STRATEGY FOR CITIZEN ENGAGEMENT Examples of Citizen Engagement Methods,  Face to Face consultations  Written Submissions  Print, Radio & TV  Online Crowd Sourcing and Polling  Mobile Polling  THREE WORKSHOPS FOR TOWN LEADERS  TWO WORKSHOPS AT WARD LEVEL  SMART CITY PORTAL, ud-hp.in  PRINT, RADIO & TV  PUBLIC ENGAGEMENT IN EACH WARD EITHER WEEKLY, FORTNIGHTLY OR MONTHLY  ONLINE/MOBILE POLLING

22. VISION & GOALS

23. Vision :  The City Vision captures, WHAT YOUR CITY CAN BE IN THE FUTURE, within a ten to twenty year time-frame.  The Vision Statement inspire from City’s residents and can even become the branding for Smart City. Goals:  The Self-Assessment form is used to define the goals for pan- city and area-based development.  During Citizen Engagement process, the goals for the smart city to define, like where the city wants to be in 5,10 or 20 years. SCP – Vision & Goals

24. 10. Overarching Vision Statement from the Consultations 11. Vision Statement relate to the City’s Profile and the Unique Challenges and Opportunities present in the City 12. Vision Statement relate with City’s Economic, Social, Environmental and Spatial Components 13. How the Vision Statement summarises the impact on key aspects – Main economic activity, Sustainability and Inclusiveness. SCP – Vision

25. 14. Assess the Qualitative and Quantifiable outcomes need to achieved for each of Smart City Features 15. Conversion of Quantifiable Outcomes into goals for Smart City Vision SCP –Goals

26. STRATEGIC PLAN

27. Essential Elements in the area based developments  Assured Electricity Supply with at least 10% of requirement from Solar / Renewable Sources  Adequate Water supply including Waste water recycling & Storm water reuse.  Sanitation including Solid Waste Management  Rainwater Harvesting  Smart Metering  Robust IT Connectivity and Digitalization SCP – Strategic Plan

28. Essential Elements in the area based developments  Pedestrian Friendly pathways  Encouragement to Non Motorized Transport (e.g. Walking, Cycling)  Intelligent Traffic Management  Smart Parking  Energy Efficient Street Lighting  Innovative use of open spaces  Visible improvement in the area (Use of Underground Ducts)  Ensuring safety of citizens especially children, women and elderly. SCP – Strategic Plan

29. 16. Pan-City project / Solution and the exemplary projects – redevelopment, refurbishment, Greenfield – that can assist to achieve the stated goals. 17. Partnerships or Collaborations required to achieve the goals 18. Proposal & approach to initiate discussions with potential partners, to support projects. 19. Resources and arrangements required to achieve the goals 20. Relationship between the goals, objectives and activities along with targets and Indicators. SCP – STRATEGIC PLAN

30. 21. Approach and Methodology for pan-city Proposal and the area based developments, based on City Profile, Citizen Opinion, Elected Representatives Opinion. 22. Reason for Choosing the approach (Retrofitting / Redevelopment / Greenfield or a combination), the best approach for city with areas. SCP – STRATEGIC PLAN

31. 23. Management of de facto status of the land / property ownership, Environment status, Gaps in Infrastructure and services and so on. 24. Linkages of Pan-city proposal and Area based developments identification & approach with Urban Missions and Initiatives of the Government of India, such as AMRUT, HRIDAY, Shelter for All, Digital India, Make in India and Skill India. CSP – STRATEGIC PLAN

32. PAN CITY PROPOSAL

33. 25. SUMMARISE the Ideas for Pan-city Proposal 26. Pan-City Proposal relate with Smart City Vision and goals 27. Socially Inclusiveness in Pan-City Proposal 28. Specific goals in Pan-City Proposal, Solutions for Factors create problems. 29. Previously attempted solution for problems SCP – Pan-City Proposal

34. 30. Solutions worked in another city / Best Practices 31. Key Components in Pan-city proposal 32. Risks that could prevent the success of the pan- city proposal 33. Most significant factors for ensuring the success of the pan-city proposal. SCP – Pan-City Proposal

35. AREA BASED PROPOSAL

36. 34. Ideas for Area based Proposal 35. Most important aspects of the Smart city features described in annex 2. to realize in the selected area. 36. Ideas for Area based proposal relation to the vision and goals for the Smart City SCP – Area based Proposal

37. 37. Socially Inclusive in Area based proposal 38. Graphical representation (Maps, Diagrams, Pictures etc.,) of the Proposed Area-based developments, including project boundaries, connectivity, significant relationships etc., SCP – Area based Proposal

38. 39. Key components of Area based development proposal (eg. Buildings, Landscaping, on-site Infrastructure etc.,) 40. List of ‘smart 'characteristics of the proposed development which, incorporate with Essential Elements in the Strategic Plan and the Smart City Features. And relation with urban form (eg. Mixed-use, open spaces, walkability) SCP – Area based Proposal

39. 41. Risks that could prevent the success of the Area based proposal 42.. Most significant factors such as resident’s support, land availability, planning regulation, financial investment, design quality, disaster resilience etc., for ensuring the success of the Area based proposal. SCP – Area based Proposal

40. IMPLEMENTATION FRAMEWORK

41. 43. Critical Milestones, Realistic Timelines and Sequencing of efforts and events that projecting short and long term scenarios for Smart City. 44. Proposes SPV in Smart City, with details of its composition and Structure, Leadership and Governance, and holding pattern. 45. List of Government departments, Parastatal Organizations and Public agencies with the time-bound execution of identified project components in Area based proposal. SCP – Implementation Framework

42. 46. List of all the Private Companies / Corporations / Organizations engaged with execution and Operations & Maintenance of the various projects envisaged in SCP, along with their roles and responsibilities. 47. Convergence of other Government schemes 48. Institutional Linkages and Civil Society Partnerships which required for implementation of the Pan-city and area based proposals.

43. FINANCING PLAN

44. 49. Estimated budget for Pan-city Proposal & it’s Financing Structure. 50. Estimated budget for Area based Proposal & it’s Financing Structure. 51. Plan for Covering the Operation & Maintenance costs for each project components identified in Pan-city & Area based Proposal. 52. Financial Assumptions (Any Alternatives or Fall back plans) SCP – Financing Plan

45. BENEFITS & IMPACTS

46. 53. Measurable impact Of Pan-city proposal  Governance impact  Spatial Impact  Economic Impact  Social impact  Environmental Impact SCP – Benefits & Impacts

47. 54. Success of Pan-city & Area based Proposals & its impact to public be able to ‘see’ or ‘feel 'benefits  Immediately, within Year 1  In 3-5 Years 55. Measurable impact of Area based proposal  Governance impact  Spatial Impact  Economic Impact  Social impact  Environmental Impact SCP – Benefits & Impacts

48.  56. Impacts secured through the application of Essential components and Smart City Features. SCP – Benefits & Impacts

49. PROCESS & TEAMWORK

50. 57. Organogram shows the relationship between members to create Smart City Proposal. 58. Process followed in Smart City Proposal. SCP – Process & Teamwork