1. CTSPE = Collaboration Tools Service Provider Evaluation Roger Hanson DoIT

2. Welcome Thank you for coming! Purpose – to hear from you about your experience and need for Collaboration tools

3. Origins student Investigate feasibility and value of outsourcing student email services Look at Collaboration solutions

4. Team Pat Brennan Nick Blair Cheryl Diermyer Roger Hanson Mitch Lundquist Jim Phelps Tamara Walker

5. Agenda Trends in Collaboration Research Pros and Cons Findings Discussion Wrap up

6. Trends in Collaboration Email is more than an Inbox Optimized Storage Indexing your workspace Wikis and Blogs Publish and Subscribe Chat

7. Trends cont… More storage Broad Platform support Mobile Support Calendar Interoperability Group and Contact Integration

8. Research So Far Peer Institutions and Survey Gartner, Burton, etc. Service Providers Interviews

9. Peer Institutions-Survey 22 Peers looking at issue Few currently Outsourcing Over half starting to look Interviewed Northwestern and Arizona State - both just outsourced Student email to Google.

10. Gartner/Burton et al stuff

11. Service Provider Interviews Google Microsoft (blah blah blah) Zimbra Still to come? –Cisco –Oracle –Others?

12. Pros Cost Savings Redirect Scarce resources Rich environment Agility of Service Larger Disk quota Software as a Service (SaaS) Model More services and functions

13. Lack of control Managing relationship Availability Security, privacy, Intellectual Property Support and response Alignment with Campus strategy(?) Long term viability Portability Archive and records management Cons

14. Findings Free isn’t free Legal and privacy concerns Vendors have different cultures Market is changing rapidly

15. Next Steps Continued campus input Proof of concept testing Explore collaboration options Financial Analysis

16. Discussion Comments/concerns? What aspects of collaboration are most important for you? What features/functions would you desire? Have you seen a solution that has impressed you?

17. How to get involved Email: rlhanson@wisc.edurlhanson@wisc.edu Wiki (? ROGER CAN THEY SEE THIS): https://wiki.doit.wisc.edu/conf luence/display/CTSPE https://wiki.doit.wisc.edu/conf luence/display/CTSPE Contact the team