1. 1 Woodbadge Part 1 Group Committee: Communications

2. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communication Effective communications necessary to exchange information What information needs to be exchanged? What are you trying to communicate? What are you trying to say? How effective are you Whose job is it?

3. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communictations - Tools There are a variety of communication tools: Social media (Facebook, Twitter, etc.) Email Notices Letters Telephone Face to face

4. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications - Issues Risk of what is trying to be said can be mis-interpreted. Information is interpreted through filters Time

5. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications: Barriers and Strategies Barriers to Listening –Focusing on a personal agenda –Experiencing information overload –Criticizing the speaker –Distracted by emotional noise –Experiencing physical difficulty

6. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications: Barriers and Strategies Strategies for effective listening: –Stop – focus on the other person –Look – pay attention to non-vervbal messages –Listen- listen to the essence of the speakers thoughts –Be empathetic –Ask questions

7. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications: Barriers and Strategies Barriers to Accurate Perceptions: –Stereotyping and generalizing –Not investing time –Having a distorted focus –Assuming similar interpretations –Experiencing incongruent cues

8. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications: Barriers and Strategies Strategies for Accurate Perception: –Analyze your own perceptions –Work on improving your perception –Focus on others

9. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications: Barriers and Strategies Barriers to Effective Verbal Communication –Lacking clarity –Using stereotypes and generalizations –Jumping to conclusions –Dysfunctional responses –Lacking confidence

10. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications: Barriers and Strategies Strategies for Effective Verbal Communications –Focus on the issue, not the person –Be genuine rather than manipulative –Empathize rather remain detached –Be flexible towards others –Value yourself and your experiences –Present yourself as an equal rather than a superior –Use affirming responses

11. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications Media: –What resources can be used to get messages a broad distribution – radio, TV, newspapers –What do you do if you are approached by the media on an story or issue? –Who do you direct questions to? –John Petitti, Exec Director Marketing & Communications (jpetitti@scouts.ca)jpetitti@scouts.ca Area Commissioner, Council Commissioner or CED

12. 1-888-SCOUTS-NOW | scouts.ca | 1-888-SCOUTS-OUI Communications Resources: –Scouts Canada Public Relations 101 –Community Colleges –Toastmasters –Rotary